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Software Testing Services in the US - Market Research Report (2014-2029)

William Curtis William Curtis New York, United States Last Updated: August 2024 NAICS OD5392

Revenue

$2.4bn

2024

$2.4bn

Past 5-Year Growth

Profit

$XXX.Xm

Employees

7,133

Businesses

1,941

Wages

$X.Xbn

Software Testing Services in the US industry analysis

Demand for software testing services has steadily grown during the current period, ultimately increasing in line with the total demand for software. COVID-19 lockdowns presented an opportunity for the industry as businesses became dependent on e-commerce and digital platforms to sustain operations. As many companies have transitioned their workflows using digital software, cyber-attacks have increased, making software testing services a requirement for most organizations. Due to demand steadily rising during the current period, revenue has climbed at a CAGR of 4.5% to $2.4 billion, including an expected 6.8% increase in 2024. Profit is also expected to climb to 7.1% of revenue in 2024 from 7.2% in 2019.

Trends and Insights

  • Digitalization across industries has led to growth in industry demand. As software is adopted, industry service demand follows as companies and governments seek to minimize cyber attack risks.
  • Manual functional testing has declined. Operators have shifted towards automated testing, giving operators the ability to deliver consistent and efficient results.
  • Operators typically concentrate in regions with large populations. In addition, operators seek to establish in regions with significant business activity.
  • The industry is highly competitive. As functional testing becomes automated and risks become more sophisticated, operators are expanding their specialty services.

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  • Critical performance data and rankings
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 4.5 % over the past five years, to reach an estimated $2.4bn in 2024.

Trends and Insights

Companies seek increased security and compliance protection as they digitize

  • Cloud computing and the percentage of online businesses have increased during the current period, creating more vulnerabilities for firms to be attacked. Recent high-profile cyber attacks against well-known retail chains, healthcare networks and financial institutions have led to greater demand for security and compliance testing and other nonfunctional testing services.
  • Additional trends and insights available with purchase
Software Testing Services in the US
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

Demand for industry services will continue to rise as offerings and methodologies evolve

  • As companies throughout all industries shift to digital platforms, the industry will aim to capture this growing client base, ultimately benefiting from increased demand and revenue growth. In addition to satisfying functional requirements for clients, operators will also need to focus on nonfunctional testing services moving forward, such as performance, scalability and conformance, end-to-end quality assurance and mobile application analytics.

Biggest companies in the Software Testing Services in the US

Company
Market Share (%)
2024
Revenue ($m)
2024
Profit ($m)
2024
Profit Margin (%)
2024
Dxc Technology Co
356.4
44.6
12.5

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Products & Services Segmentation

Software Testing Services in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Manual functional testing, Other and Automated functional testing. Manual functional testing is the largest segment of the Software Testing Services in the US.

Trends and Insights

Automated functional testing and artificial intelligence adoption has increased rapidly

  • Automated testing involves using another software program to test the software. It is used to re-run the same test diagnostics performed manually. However, automated testing is well suited for testing parameters like load, performance and efficiency, as well as certain security flaws that may impact the software's functionality, which may be less effective when done manually.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

This industry provides software testing services for clients, such as performance testing, stability testing, usability testing and security testing. It also may use internally developed software to complete its testing tasks.

What's included in this industry?

Manual functional software testingAutomated functional software testingNonfunctional software testingSoftware development consulting

Companies

Dxc Technology Co

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Related Terms

SERVICE-ORIENTED ARCHITECTURECROWDSOURCINGSOFTWARE-AS-A-SERVICE (SAAS)

Industry Code

NAICS 2017

NAICS 54151 - Software Testing Services in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Digitalization across industries has led to growth in industry demand. As software is adopted, industry service demand follows as companies and governments seek to minimize c...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Manual functional testing has declined. Operators have shifted towards automated testing, giving operators the ability to deliver consistent and efficient results.

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Operators typically concentrate in regions with large populations. In addition, operators seek to establish in regions with significant business activity.

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each state in 2024
  • Number and share of revenue each state accounts for in 2024
  • Number and share of wages each state accounts for in 2024
  • Number and share of employees in each state in 2024

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

The industry is highly competitive. As functional testing becomes automated and risks become more sophisticated, operators are expanding their specialty services.

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

The industry is highly fragmented. Over the past five years, the growing demand for services and cloud-based testing has encouraged companies to enter it.

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Dxc Technology Co's performance by revenue, market share and profit margin from 2018 through 2024

Detailed analysis

  • Description and key data for Dxc Technology Co, and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Operators typically sign nondisclosure agreements, which state that they will not disclose confidential information about a client’s software. Failing to honor an agreement c...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Profit has grown because of the strong demand for services. However, profit has been hampered by higher operating costs and increasing competition.

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2017-2022)
  • Industry Tax Structure (2017-2022)
  • Income Statement (2017-2022)
  • Balance Sheet (2017-2022)
  • Liquidity Ratios (2017-2022)
  • Coverage Ratios (2017-2022)
  • Leverage Ratios  (2017-2022)
  • Operating Ratios (2017-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Software Testing Services in the US industry in United States in 2024?

The market size of the Software Testing Services in the US industry in United States is $2.4bn in 2024.

How many businesses are there in the Software Testing Services in the US industry in 2024?

There are 1,941 businesses in the Software Testing Services in the US industry in United States, which has grown at a CAGR of 1.5 % between 2019 and 2024.

Has the Software Testing Services in the US industry in United States grown or declined over the past 5 years?

The market size of the Software Testing Services in the US industry in United States has been growing at a CAGR of 4.5 % between 2019 and 2024.

What is the forecast growth of the Software Testing Services in the US industry in United States over the next 5 years?

Over the next five years, the Software Testing Services in the US industry in United States is expected to grow.

What are the biggest companies in the Software Testing Services in the US market in United States?

The biggest company operating in the Software Testing Services market in United States is Dxc Technology Co

What does the Software Testing Services in the US in United States include?

Manual functional software testing and Automated functional software testing are part of the Software Testing Services in the US industry.

Which companies have the highest market share in the Software Testing Services in the US in United States?

The company holding the most market share in United States is Dxc Technology Co.

How competitive is the Software Testing Services in the US industry in United States?

The level of competition is high and increasing in the Software Testing Services in the US industry in United States.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • There are no industries to display.

Complementors

  • Computer Manufacturing in the US
  • Software Publishing in the US
  • IT Consulting in the US
  • Operating Systems & Productivity Software Publishing in the US

International industries

  • IT Consulting in Canada
  • Computer System Design Services in Australia
  • Computer System Design Services in New Zealand
  • Computer Consultants in the UK
  • Computer Consultants in Ireland

View all industries in United States

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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