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Online Hotel Booking in the US - Market Research Report (2014-2029)

Thi Le Thi Le New York, United States Last Updated: March 2024 NAICS OD5112

Revenue

$51.8bn

2024

$51.8bn

Past 5-Year Growth

Profit

$X.Xbn

Employees

150k

Businesses

5,281

Wages

$XX.Xbn

Online Hotel Booking in the US industry analysis

The Online Hotel Booking industry comprises establishments primarily providing hotel booking services via online platforms. These websites are third-party platforms for customers to research and make hotel reservations. Consequently, this industry excludes hotels that offer direct bookings on their websites and brick-and-mortar travel agencies. Over the past five years, more individuals willing to make online reservations have benefited the industry. Nevertheless, the industry was hit by the unprecedented COVID-19 that led to a substantial decline in travel rates, causing industry revenue to fall sharply in 2020. As travel restrictions were lifted in 2021, revenue has recovered strongly due to the release of pent-up demand. Over the five years to 2024, industry revenue is expected to grow at an annualized rate of 2.8% to $51.8 billion, including a 6.5% growth in 2024 alone.

Trends and Insights

  • The Online Hotel Booking industry has been growing due to the increasing use of the internet. The added convenience of online booking services has spurred demand for industry services over the past five years.
  • Many companies offer ancillary services to enable customers to book full vacations with travel, dining reservations and other activities. Demand has fallen slightly as customers reduce discretionary spending on travel when unemployment and inflation increase.
  • Industry establishments are primarily online. However, companies are often located near critical downstream markets and upstream web developers to create and maintain search engines and access to hotels and accommodation providers.
  • Travelers are price sensitive since airfare and accommodation are discretionary purchases. Travel agencies compete fiercely on price in a highly saturated market where consumers are attracted to the best deal.

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 2.8 % over the past five years, to reach an estimated $51.8bn in 2024.

Trends and Insights

Higher internet usage drives industry growth

  • Before online hotel booking services, travelers relied on brick-and-mortar travel agencies or hotels to plan their trips. Nonetheless, an increasing number of internet users, coupled with more services conducted online, has bolstered demand for online booking services over the past five years.
  • Additional trends and insights available with purchase
Online Hotel Booking in the US
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

Continued improvements in the travel sector will aid revenue growth

  • Travel rates will strengthen during the outlook period when consumer confidence recovers. As inflation growth is anticipated to slow and unemployment is expected to fall, more individuals will feel confident traveling, benefiting the industry.

Biggest companies in the Online Hotel Booking in the US

Company
Market Share (%)
2024
Revenue ($m)
2024
Profit ($m)
2024
Profit Margin (%)
2024
Booking Holdings Inc.
8,116.5
1,364.1
16.8
Expedia Group, Inc.
6,399.5
405.1
6.3

To view the market share and analysis for all 2 top companies in this industry, view purchase options.

Products & Services Segmentation

Online Hotel Booking in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Hotels, Apartments and other accommodations and Air travel. Hotels is the largest segment of the Online Hotel Booking in the US.

Trends and Insights

Hotels and other accommodations make up the largest portion of industry revenue

  • Apartment rental services, such as Vrbo, have increased as consumers have demanded additional amenities provided in apartments, such as private residences or a full kitchen.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

This industry includes establishments that make hotel reservations and bookings online. The industry excludes brick-and-mortar companies that provide hotel reservation services.

What's included in this industry?

Presenting hotel listingsMarketing hotel vacanciesAccepting and managing hotel reservations

Companies

Booking Holdings Inc.Expedia Group, Inc.

Purchase this report to view all 2 major companies in this industry.

Related Terms

BRICK-AND-MORTARCUSTOMER RETENTIONOVERBOOKING

Industry Code

NAICS 2017

NAICS 45411 - Online Hotel Booking in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

The Online Hotel Booking industry has been growing due to the increasing use of the internet. The added convenience of online booking services has spurred demand for industry...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Many companies offer ancillary services to enable customers to book full vacations with travel, dining reservations and other activities. Demand has fallen slightly as custom...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Industry establishments are primarily online. However, companies are often located near critical downstream markets and upstream web developers to create and maintain search ...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each state in 2024
  • Number and share of revenue each state accounts for in 2024
  • Number and share of wages each state accounts for in 2024
  • Number and share of employees in each state in 2024

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Travelers are price sensitive since airfare and accommodation are discretionary purchases. Travel agencies compete fiercely on price in a highly saturated market where consum...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

There is no single company accounting for more than 5.0% of industry revenue.

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Booking Holdings Inc.'s performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Expedia Group, Inc.'s performance by revenue, market share and profit margin from 2018 through 2024

Detailed analysis

  • Description and key data for Booking Holdings Inc., and factors influencing its performance in the industry
  • Description and key data for Expedia Group, Inc., and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

There is a limited amount of regulation specific to the Online Hotel Booking industry. Companies must comply with regulations pertaining to e-commerce and the broader travel ...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Companies purchase office furniture, software, computers and peripheral equipment. Purchases' share of revenue has increased over the past five years as they are buying more ...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2017-2022)
  • Industry Tax Structure (2017-2022)
  • Income Statement (2017-2022)
  • Balance Sheet (2017-2022)
  • Liquidity Ratios (2017-2022)
  • Coverage Ratios (2017-2022)
  • Leverage Ratios  (2017-2022)
  • Operating Ratios (2017-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Online Hotel Booking in the US industry in United States in 2024?

The market size of the Online Hotel Booking in the US industry in United States is $51.8bn in 2024.

How many businesses are there in the Online Hotel Booking in the US industry in 2024?

There are 5,281 businesses in the Online Hotel Booking in the US industry in United States, which has grown at a CAGR of 2.6 % between 2019 and 2024.

Has the Online Hotel Booking in the US industry in United States grown or declined over the past 5 years?

The market size of the Online Hotel Booking in the US industry in United States has been growing at a CAGR of 2.8 % between 2019 and 2024.

What is the forecast growth of the Online Hotel Booking in the US industry in United States over the next 5 years?

Over the next five years, the Online Hotel Booking in the US industry in United States is expected to grow.

What are the biggest companies in the Online Hotel Booking in the US market in United States?

The biggest companies operating in the Online Hotel Booking market in United States are Booking Holdings Inc. and Expedia Group, Inc.

What does the Online Hotel Booking in the US in United States include?

Presenting hotel listings and Marketing hotel vacancies are part of the Online Hotel Booking in the US industry.

Which companies have the highest market share in the Online Hotel Booking in the US in United States?

The company holding the most market share in United States is Booking Holdings Inc..

How competitive is the Online Hotel Booking in the US industry in United States?

The level of competition is low and increasing in the Online Hotel Booking in the US industry in United States.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • Travel Agencies in the US

Complementors

  • Hotels & Motels in the US
  • Casino Hotels in the US
  • Bed & Breakfast & Hostel Accommodations in the US
  • E-Commerce & Online Auctions in the US

International industries

  • Global Hotels & Resorts
  • Travel Agencies in Canada
  • Travel Agency and Tour Arrangement Services in Australia
  • Hotels in the UK
  • Hotels in Germany

View all industries in United States

Methodology

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Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

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