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Food Delivery Services in the US - Market Research Report (2014-2029)

Thi Le Thi Le New York, United States Last Updated: May 2024 NAICS OD6309 Spotlight Report

Revenue

$13.9bn

2024

$13.9bn

Past 5-Year Growth

Profit

$XXX.Xm

Employees

203k

Businesses

7,355

Wages

$XX.Xbn

Food Delivery Services in the US industry analysis

Food delivery services have benefited from the Internet boom and technological advancements in mobile software. The user-friendly interface of the mobile application has enabled food delivery service companies to draw new customers to try food delivery services. The industry especially enjoyed a substantial surge in demand during COVID-19 as people complied with the social distancing order. By offering no-contact delivery, customers can enjoy the food from their homes. Overall, industry revenue is expected to increase 29.5% to $13.9 billion over the five years to 2024, including 3.0% growth in 2024 alone. However, the workforce expansion during COVID-19 has also boosted industry wages significantly, cutting industry profit. In 2024, industry profit is expected to reach 1.6% of industry revenue.

Trends and Insights

  • Food delivery service has expanded strongly over the past five years. Industry services benefited from the increasing number of internet users and mobile device owners.
  • Despite food delivery service companies offering both delivery and pickup services, customers will choose one or another when placing an order. Therefore, demand for these services moves in the opposite direction.
  • The industry is highly competitive as food delivery service companies offer almost identical core services. As a result, industry competition is mainly based on price and customer service.

Everything you need in one report

  • Reliable market estimates from 2014-2029
  • Competitive analysis, industry segmentation, financial benchmarks
  • Powerful SWOT, Porter’s Five Forces and risk management frameworks
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Access hundreds of analysis and data

  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 29.5 % over the past five years, to reach an estimated $13.9bn in 2024.

Trends and Insights

Food delivery services on the rise

  • Companies in the Food Delivery Services industry offer local food delivery services and act as middlemen between end customers and restaurants.
  • Additional trends and insights available with purchase
Food Delivery Services in the US
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

The industry will face potential challenges

  • Industry demand is anticipated to be somewhat pressured by an increase in the healthy eating index. As consumers have become increasingly aware of issues related to weight, nutrition, and food safety, they will eventually reduce the purchase of food away from home, including on food delivery services.

Biggest companies in the Food Delivery Services in the US

There are no companies that hold a large enough market share in the Food Delivery Services in the US industry for IBISWorld to include in this product.

Products & Services Segmentation

Food Delivery Services in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including On-site meal pickup and Delivery. On-site meal pickup is the largest segment of the Food Delivery Services in the US.

Trends and Insights

Food delivery makes up over half industry demand

  • Food delivery services have blossomed thanks to their convenience. Time-constraint customers have relied on this service to fulfill their food needs.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Operators in this industry provide local food delivery services. Enterprises operate separately from the restaurants that they service, acting as a third party between restaurant and consumer.

What's included in this industry?

Providing independent delivery servicesProviding food deliveryProviding beverage delivery

Companies

Purchase this report to view all major companies in this industry.

Related Terms

COURIER SERVICEEXPRESS DELIVERYFOOD SERVICE

Industry Code

NAICS 2017

NAICS 492210 - Food Delivery Services in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Food delivery service has expanded strongly over the past five years. Industry services benefited from the increasing number of internet users and mobile device owners.

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Factors that influence volatility in the industry
  • Key success factors for businesses to overcome volatility

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Despite food delivery service companies offering both delivery and pickup services, customers will choose one or another when placing an order. Therefore, demand for these se...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Purchase this report to unlock analyst insights.

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each state in 2024
  • Number and share of revenue each state accounts for in 2024
  • Number and share of wages each state accounts for in 2024
  • Number and share of employees in each state in 2024

Detailed analysis

  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

The industry is highly competitive as food delivery service companies offer almost identical core services. As a result, industry competition is mainly based on price and cus...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

The EPA enforces rules that reduce diesel fuel emissions. Compliance with such regulations has increased the operational costs of some companies.

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Industry profit has declined over the past five years. Vigorous price competition and rising wages have collectively driven down profitability.

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2017-2022)
  • Industry Tax Structure (2017-2022)
  • Income Statement (2017-2022)
  • Balance Sheet (2017-2022)
  • Liquidity Ratios (2017-2022)
  • Coverage Ratios (2017-2022)
  • Leverage Ratios  (2017-2022)
  • Operating Ratios (2017-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Food Delivery Services in the US industry in United States in 2024?

The market size of the Food Delivery Services in the US industry in United States is $13.9bn in 2024.

How many businesses are there in the Food Delivery Services in the US industry in 2024?

There are 7,355 businesses in the Food Delivery Services in the US industry in United States, which has grown at a CAGR of 29.5 % between 2019 and 2024.

Has the Food Delivery Services in the US industry in United States grown or declined over the past 5 years?

The market size of the Food Delivery Services in the US industry in United States has been growing at a CAGR of 29.5 % between 2019 and 2024.

What is the forecast growth of the Food Delivery Services in the US industry in United States over the next 5 years?

Over the next five years, the Food Delivery Services in the US industry in United States is expected to grow.

What does the Food Delivery Services in the US in United States include?

Providing independent delivery services and Providing food delivery are part of the Food Delivery Services in the US industry.

How competitive is the Food Delivery Services in the US industry in United States?

The level of competition is moderate and increasing in the Food Delivery Services in the US industry in United States.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • Supermarkets & Grocery Stores in the US
  • Chain Restaurants in the US
  • Caterers in the US
  • Fast Food Restaurants in the US

Complementors

  • There are no industries to display.

International industries

  • There are no industries to display.

View all industries in United States

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.