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Oil Change Services in the US - Market Research Report (2014-2029)

Evan Jozkowski Evan Jozkowski New York, United States Last Updated: December 2024 NAICS 81119b

Revenue

$12.6bn

2024

$12.6bn

Past 5-Year Growth

Profit

$X.Xbn

Employees

101k

Businesses

29,861

Wages

$X.Xbn

Oil Change Services in the US industry analysis

Despite changes in driving patterns or economic fluctuations, demand for critical and non-discretionary auto maintenance tasks, including oil changes, remains consistent. For example, revenue jumped 2.3% in 2020 despite poor economic conditions and major lockdown restrictions leading to less driving activity. Conversely, pent-up demand for travel supported growth among oil change services, particularly as government restrictions lifted through 2021 and 2022. However, workforce shortages and increased competition from dealers, retailers with service capacity, and DIY consumers have threatened profit growth. Revenue has climbed at an expected CAGR of 6.6% to $12.6 billion through the current period, despite a 0.3% decline in 2024, where profit will reach 18.5%. 

Trends and Insights

  • Oil change services have displayed resilience to economic and supply chain volatility. Service providers have managed to mitigate risks associated with climbing oil costs, uneven consumer spending and fluctuating driving activity through the current period, largely due to the industry's essential nature.
  • Synthetic oil is becoming standard in new vehicles. While conventional oil won't become obsolete, it is mostly relegated to older car models and maintains a strong niche with car collections.
  • Oil change services predominantly exist in urban areas. The presence of high populations in the Southeast and the West attracts more of these services.
  • Companies in local markets primarily rely on word-of-mouth recommendations to attract new clients. Fair pricing and quality service generate stronger referrals. Companies have increasingly advertised on social media.

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  • Critical performance data and rankings
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 6.6 % over the past five years, to reach an estimated $12.6bn in 2024.

Trends and Insights

Oil change shops have endured increased volatility

  • While oil change services are largely nondiscretionary, major spikes in crude oil prices following the pandemic and the Russian invasion of Ukraine contributed to economic uncertainty. In fact, the world price of crude oil increased more than 70.0% in 2021 and nearly 40.0% in 2022. These supply chain disruptions translate into higher costs for various conventional and synthetic motor oils, ultimately dampening profit potential.
  • Additional trends and insights available with purchase
Oil Change Services in the US
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

The economy’s recovery will support demand for oil change services

  • Normalizing conditions following the pandemic and inflation will support steady growth for oil change services. Higher travel rates and continued return-to-office initiatives will also contribute to elevated total vehicle miles, supporting demand for auto maintenance services. Increases in the total number of vehicle registrations will also sustain demand and expand the industry's market size, even as oils get better at protecting engines and create less frequent visits to service providers.

Biggest companies in the Oil Change Services in the US

Company
Market Share (%)
2024
Revenue ($m)
2024
Profit ($m)
2024
Profit Margin (%)
2024
Valvoline Inc.
1,154.0
261.7
22.7
Royal Dutch Shell Plc
817.3
150.9
18.5

To view the market share and analysis for all 2 top companies in this industry, view purchase options.

Products & Services Segmentation

Oil Change Services in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Conventional oil changes, Semi-synthetic oil changes and Full synthetic oil changes. Conventional oil changes is the largest segment of the Oil Change Services in the US.

Trends and Insights

Low-cost conventional oil changes remain a popular choice

  • Conventional oil is crude oil that is refined until it has the correct properties to lubricate an engine. The process of refining crude oil into motor oil leaves impurities, weakening a car's performance.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Industry operators change motor oil, lubricate the chassis of automotive vehicles and provide other automotive repair and maintenance services, such as tire rotations and liquid flushes. Unlike auto mechanics, companies in this industry do not provide mechanical and electrical repair and maintenance. Industry operators are also not involved in body, paint, interior or glass repair. Companies that provide car wash services are also not included.

What's included in this industry?

Conventional oil changesSemi-synthetic oil changesFull synthetic oil changesDiesel oil changesHigh-mileage oil changesMaintenance services

Companies

Valvoline Inc.Royal Dutch Shell Plc

Purchase this report to view all 2 major companies in this industry.

Related Terms

OIL CHANGE SHOPPREVENTIVE MAINTENANCEAVERAGE TICKET PRICE

Industry Code

NAICS 2017

NAICS 811191 - Oil Change Services in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Oil change services have displayed resilience to economic and supply chain volatility. Service providers have managed to mitigate risks associated with climbing oil costs, un...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Synthetic oil is becoming standard in new vehicles. While conventional oil won't become obsolete, it is mostly relegated to older car models and maintains a strong niche with...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Oil change services predominantly exist in urban areas. The presence of high populations in the Southeast and the West attracts more of these services.

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each state in 2024
  • Number and share of revenue each state accounts for in 2024
  • Number and share of wages each state accounts for in 2024
  • Number and share of employees in each state in 2024

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Companies in local markets primarily rely on word-of-mouth recommendations to attract new clients. Fair pricing and quality service generate stronger referrals. Companies hav...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Oil change servicers operate in highly competitive markets. No single company has been able to dominate the industry or determine its direction, though vertically integrated ...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Valvoline Inc.'s performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Royal Dutch Shell Plc's performance by revenue, market share and profit margin from 2018 through 2024

Detailed analysis

  • Description and key data for Valvoline Inc., and factors influencing its performance in the industry
  • Description and key data for Royal Dutch Shell Plc, and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Complying with environmental regulations is essential for oil change services. Companies face fines for failing to meet environmental and workplace safety standards.

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Regular auto maintenance is vital for all vehicles. The industry's non-discretionary nature creates steady profit growth despite climbing wage costs and high competition.

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2017-2022)
  • Industry Tax Structure (2017-2022)
  • Income Statement (2017-2022)
  • Balance Sheet (2017-2022)
  • Liquidity Ratios (2017-2022)
  • Coverage Ratios (2017-2022)
  • Leverage Ratios  (2017-2022)
  • Operating Ratios (2017-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Oil Change Services in the US industry in United States in 2024?

The market size of the Oil Change Services in the US industry in United States is $12.6bn in 2024.

How many businesses are there in the Oil Change Services in the US industry in 2024?

There are 29,861 businesses in the Oil Change Services in the US industry in United States, which has grown at a CAGR of 3.3 % between 2019 and 2024.

Has the Oil Change Services in the US industry in United States grown or declined over the past 5 years?

The market size of the Oil Change Services in the US industry in United States has been growing at a CAGR of 6.6 % between 2019 and 2024.

What is the forecast growth of the Oil Change Services in the US industry in United States over the next 5 years?

Over the next five years, the Oil Change Services in the US industry in United States is expected to grow.

What are the biggest companies in the Oil Change Services in the US market in United States?

The biggest companies operating in the Oil Change Services market in United States are Valvoline Inc. and Royal Dutch Shell Plc

What does the Oil Change Services in the US in United States include?

Conventional oil changes and Semi-synthetic oil changes are part of the Oil Change Services in the US industry.

Which companies have the highest market share in the Oil Change Services in the US in United States?

The company holding the most market share in United States is Valvoline Inc..

How competitive is the Oil Change Services in the US industry in United States?

The level of competition is high and increasing in the Oil Change Services in the US industry in United States.

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Methodology

How are IBISWorld reports created?

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Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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