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Family Counseling & Crisis Intervention Services in the US - Market Research Report (2014-2029)

Tina Fine Tina Fine New York, United States Last Updated: March 2024 NAICS 62419

Revenue

$60.0bn

2024

$60.0bn

Past 5-Year Growth

Profit

$X.Xbn

Employees

540k

Businesses

110k

Wages

$XX.Xbn

Family Counseling & Crisis Intervention Services in the US industry analysis

The number of individuals seeking social assistance services saw a considerable boost in response to the COVID-19 pandemic and left a mark on how services are provided. Social services provision is countercyclical; it proliferates during economic downturns and periods of crisis when assistance and funding are needed. During the pandemic, unemployment levels exacerbated the need for social assistance, moving revenue volatility from low to moderate. Federal funding from the CARES Act supported growing demand, benefiting not-for-profit organizations. While service provision is fragmented and diverse (counseling, rehabilitation, shelter and food, crisis, self-help), a small establishment size makes provision more agile. Despite a spike in wages during the current period, industry-wide revenue has been growing at a CAGR of 4.5% to an expected total of $60.0 billion in 2024, when revenue will inch up by an estimated 0.7%.

Trends and Insights

  • Multiple revenue streams promote steady growth. During challenging economic times, increased government grants and assistance can fund the falloff from charitable or private insurance funding.
  • Children receive most social assistance services. The industry serves multiple markets but children make up the largest market segment, despite accounting for a much smaller percentage of the US population.
  • States and regions differ in the provision of services. Some regions are overserved relative to population size and others are underserved, but population and population density are critical factors for location choice.
  • Organizational formations and delivery methods impact competition. The variety of organizational structures and new delivery methods (e.g. telehealth) creates the need for companies to compete in nonprice ways (i.e. quality and reputation).

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 4.5 % over the past five years, to reach an estimated $60.0bn in 2024.

Trends and Insights

The COVID-19 pandemic has had a lasting impact

  • The need for services is countercyclical. The shutdown of economic activity in early 2020 and the resulting spike in unemployment resulted in a widespread need for assistance. A measure of revenue volatility went from low to moderate due to COVID-19 pandemic, nearly reaching the high level.
  • Additional trends and insights available with purchase
Family Counseling & Crisis Intervention Services in the US
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

Revenue gains are impacted by declines in poverty, crime rates and federal funding

  • A decline in federal funding for Family Counseling and Crisis Intervention Services can lead to less accessible support for individuals and families – particularly those in lower-income brackets – and reduced reimbursements and revenue.

Biggest companies in the Family Counseling & Crisis Intervention Services in the US

Company
Market Share (%)
2024
Revenue ($short_0)
2024
Profit ($short_0)
2024
Profit Margin (%)
2024

There are no companies that hold a large enough market share in the Family Counseling & Crisis Intervention Services in the US industry for IBISWorld to include in this product.

Products & Services Segmentation

Family Counseling & Crisis Intervention Services in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Shelter and food services, Rehabilitative services and Self-help group services. Shelter and food services is the largest segment of the Family Counseling & Crisis Intervention Services in the US.

Trends and Insights

There is a high demand for the markets' diverse range of counseling services

  • Counseling and information services are the primary sources of revenue in the industry with most of the reimbursements for these services coming from government sources. Services provided by this industry include counseling on marriage and parenting, nonmedical advice on contraception and counseling for victims of violence.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

This industry includes establishments that provide nonresidential individual and family social assistance services. Those include crisis centers, family welfare services and counseling and support groups for alcoholism and drug addiction, abuse, marriage and parenting.

What's included in this industry?

Social assistance servicesCounseling servicesCrisis intervention servicesSelf-help group servicesShelter and food servicesAssistance services for immigrants and refugeesRehabilitative services

Companies

Purchase this report to view all major companies in this industry.

Related Terms

SLIDING FEE SCALEDEPARTMENT OF HEALTH AND HUMAN SERVICESSUBSTANCE ABUSE AND MENTAL HEALTH SERVICES ADMIN

Industry Code

NAICS 2017

NAICS 62419 - Family Counseling & Crisis Intervention Services in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Multiple revenue streams promote steady growth. During challenging economic times, increased government grants and assistance can fund the falloff from charitable or private ...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Children receive most social assistance services. The industry serves multiple markets but children make up the largest market segment, despite accounting for a much smaller ...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

States and regions differ in the provision of services. Some regions are overserved relative to population size and others are underserved, but population and population dens...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each state in 2024
  • Number and share of revenue each state accounts for in 2024
  • Number and share of wages each state accounts for in 2024
  • Number and share of employees in each state in 2024

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Organizational formations and delivery methods impact competition. The variety of organizational structures and new delivery methods (e.g. telehealth) creates the need for co...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Small and nonprofit enterprises are in the majority. Due to the nature of services and the need to provide services in local communities, there are no significant players wit...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024

Detailed analysis

    External Environment

    Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

    Analyst insights

    Regulations and assistance go hand in hand. Given clients' privacy issues and vulnerability in crisis settings, federal funding brings a strict regulatory environment and pro...

    In this chapter

    • External Drivers
    • Regulation & Policy
    • Assistance

    Key metrics

    • Regulation & policy level and trend
    • Assistance level and trend

    Charts

    • Regulation & Policy historical data and forecast (2014-2029) 
    • Assistance historical data and forecast (2014-2029) 

    Detailed analysis

    • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
    • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
    • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

    Financial Benchmarks

    View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

    Analyst insights

    Competition for skilled workers can erode profit. Locating where clients need services but where skilled workers are in demand by other professions can challenge providers' p...

    In this chapter

    • Cost Structure
    • Financial Ratios
    • Key Ratios

    Key metrics

    • Profit margin, and how it compares to the sector-wide margin
    • Average wages, and how it compares to the sector-wide average wage
    • Largest cost component as a percentage of revenue
    • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

    Charts

    • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
    • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
    • Investment vs. share of economy

    Data tables

    • Industry Multiples (2017-2022)
    • Industry Tax Structure (2017-2022)
    • Income Statement (2017-2022)
    • Balance Sheet (2017-2022)
    • Liquidity Ratios (2017-2022)
    • Coverage Ratios (2017-2022)
    • Leverage Ratios  (2017-2022)
    • Operating Ratios (2017-2022)
    • Cash Flow & Debt Service Ratios (2014-2029)
    • Revenue per Employee (2014-2029)
    • Revenue per Enterprise (2014-2029)
    • Employees per Establishment (2014-2029)
    • Employees per Enterprise (2014-2029)
    • Average Wage (2014-2029)
    • Wages/Revenue (2014-2029)
    • Establishments per Enterprise (2014-2029)
    • IVA/Revenue (2014-2029)
    • Imports/Demand (2014-2029)
    • Exports/Revenue (2014-2029)

    Detailed analysis

    • Trends in the cost component for industry operators and their impact on industry costs and profitability 

    Key Statistics

    Industry Data

    Data Tables

    Including values and annual change:

    • Revenue (2014-2029)
    • IVA (2014-2029)
    • Establishments (2014-2029)
    • Enterprises (2014-2029)
    • Employment (2014-2029)
    • Exports (2014-2029)
    • Imports (2014-2029)
    • Wages (2014-2029)

    Top Questions Answered

    Unlock comprehensive answers and precise data upon purchase. View purchase options.

    What is the market size of the Family Counseling & Crisis Intervention Services in the US industry in United States in 2024?

    The market size of the Family Counseling & Crisis Intervention Services in the US industry in United States is $60.0bn in 2024.

    How many businesses are there in the Family Counseling & Crisis Intervention Services in the US industry in 2024?

    There are 110k businesses in the Family Counseling & Crisis Intervention Services in the US industry in United States, which has grown at a CAGR of 4.2 % between 2019 and 2024.

    Has the Family Counseling & Crisis Intervention Services in the US industry in United States grown or declined over the past 5 years?

    The market size of the Family Counseling & Crisis Intervention Services in the US industry in United States has been growing at a CAGR of 4.5 % between 2019 and 2024.

    What is the forecast growth of the Family Counseling & Crisis Intervention Services in the US industry in United States over the next 5 years?

    Over the next five years, the Family Counseling & Crisis Intervention Services in the US industry in United States is expected to grow.

    What does the Family Counseling & Crisis Intervention Services in the US in United States include?

    Social assistance services and Counseling services are part of the Family Counseling & Crisis Intervention Services in the US industry.

    How competitive is the Family Counseling & Crisis Intervention Services in the US industry in United States?

    The level of competition is low and steady in the Family Counseling & Crisis Intervention Services in the US industry in United States.

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    IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

    What data sources do IBISWorld analysts use?

    Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

    Key data sources in the US include: 

    • US Census Bureau
    • US Bureau of Labor Statistics
    • US International Trade Commission

    Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

    These sources include:

    • Industry and trade associations
    • Industry federations or regulators
    • Major industry players annual or quarterly filings

    Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

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