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Customer Care Centers in the US - Employment (2005–2030)

NAICS OD4878 Last Updated: May 2024
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304,756 Customer Care Centers in the US Employment in 2024
2.3% Customer Care Centers in the US Employment Growth in 2024
-0.2% Customer Care Centers in the US Employment CAGR 2019-2024
Customer Care Centers in the US Employment CAGR 2024-2029

Curious about what drives these trends? IBISWorld's Customer Care Centers in the US Industry Report has got you covered.

Questions Clients Ask About This Industry

  • How many people are employed in the Customer Care Centers in the US in 2023?

    There was 297,967 people employed in the Customer Care Centers in the US as of 2023.

  • What was employment growth in the Customer Care Centers in the US in 2023?

    The number of people employed in the Customer Care Centers in the US declined -0.6% on average over the five years between 2018 and 2023.

  • Is employment in the Customer Care Centers in the US expected to grow or decline over the next 5 years?

    See our full analysis of the Customer Care Centers in the US to understand if the industry employment is expected to grow or decline over the next five years.

  • How many people are employed in the Customer Care Centers in the US in 2024?

    There is 304,756 people employed in the Customer Care Centers in the US as of 2024.

  • What is employment growth in the Customer Care Centers in the US in 2024?

    The number of people employed in the Customer Care Centers in the US declined -0.2% on average over the five years between 2019 and 2024.

  • Is employment in the Customer Care Centers in the US expected to grow or decline over the next 5 years?

    See our full analysis of the Customer Care Centers in the US to understand if the industry employment is expected to grow or decline over the next five years.

  • How many people does the average business in the Customer Care Centers in the US employ?

    The average Customer Care Centers in the US business was 8.7 employees.

  • Are businesses in the Customer Care Centers in the US adding employees?

    The average business in the Customer Care Centers in the US now employs less workers than it did five years ago.

  • How productive are employees in the Customer Care Centers in the US?

    The revenue per employee for the average business in the Customer Care Centers in the US has increased in the last five years.

  • How many people does the average business in the Customer Care Centers in the US employ?

    The average Customer Care Centers in the US business is 8.3 employees.

  • Are businesses in the Customer Care Centers in the US adding employees?

    The average business in the Customer Care Centers in the US now employs less workers than it did five years ago.

  • How productive are employees in the Customer Care Centers in the US?

    The revenue per employee for the average business in the Customer Care Centers in the US has increased in the last five years.

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