Industry Statistics and Trends
Market size and recent performance (2014-2029)
Industry revenue has declined at a CAGR of 5.3 % over the past five years, to reach an estimated £15.2bn in 2024.
Trends and Insights
Providers raise prices but the cost-of-living crisis takes its toll on consumer finances
- The cost-of-living crisis and mid-contract price hikes are forcing consumers to switch to cheaper deals, lowering ARPU. According to Ofcom, 28% of households had affordability issues with their broadband deals in January 2024.
- Additional trends and insights available with purchase
Source: IBISWorld
Industry outlook (2024-2029)
Market size is projected to grow over the next five years.
Trends and Insights
Competitive pressures hinder demand despite a sustained search for reliable connections
- The continued and intensifying adoption of digital services will support wired telecoms providers going forward, with people seeking faster, more reliable connections, particularly as more people now work from home.
Biggest companies in the Wired Telecommunications Carriers in the UK
| Company | Market Share (%)
2025 | Revenue (£m)
2025 |
|---|
There are no companies that hold a large enough market share in the Wired Telecommunications Carriers in the UK industry for IBISWorld to include in this product.
Products & Services Segmentation
Source: IBISWorld
Industry revenue is measured across several distinct product and services lines, including Public Switched Telephone Network (PSTN), Wholesaling and Integrated Services Digital Network (ISDN). Public Switched Telephone Network (PSTN) is the largest segment of the Wired Telecommunications Carriers in the UK.
Trends and Insights
The landscape of fixed-line telecommunications services changes as companies phase out traditional PSTN
- The public switched telephone network (PSTN) is an international network that manages circuit-switched fixed-line telephone systems. It's been a cornerstone of telecommunications networks in the past but is due to be switched off in 2027.
- More insights available in the full report
Table of Contents
About this industry
Industry definition
Companies in this industry operate, maintain and provide access to facilities that transmit data, text, sound and video using a wired telecommunications infrastructure. The industry also includes companies that purchase wholesale access and network capacity from infrastructure owners to provide retail telecommunications services to end users.
What's included in this industry?
Public Switched Telephone Network (PSTN)WholesalingIntegrated Services Digital Network (ISDN)Voice over Internet Protocol (VoIP)Fibre-to-the-premises (FTTP)Companies
Purchase this report to view all major companies in this industry.
Related Terms
AVERAGE REVENUE PER USER (ARPU)VOICE OVER INTERNET PROTOCOL (VOIP)LOCAL LOOP UNBUNDLING (LLU)UNIVERSAL SERVICE OBLIGATION (USO)METALLIC PATH FACILITY (MPF)CHURN RATEIndustry Code
SIC 61.10 - Wired Telecommunications Carriers in the UK
Performance
Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.
Analyst insights
Broadband speeds are rising rapidly, improving customer proposition. Gigabit broadband is becoming commonplace in urban areas of the UK, while intense competition keeps price...
In this chapter (4)
- Current Performance
- Outlook
- Volatility
- Life Cycle
Key metrics
- Annual Revenue, Recent Growth, Forecast, Revenue Volatility
- Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
- Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
- Total Profit, Profit Margin, Profit per Business
Charts
- Revenue, including historical (2014-2023) and forecast (2024-2029)
- Employees, including historical (2014-2023) and forecast (2024-2029)
- Businesses, including historical (2014-2023) and forecast (2024-2029)
- Profit, including historical (2014-2024)
- Industry Volatility vs. Revenue Growth
- Industry Life Cycle
Detailed analysis
- Trends in supply, demand and current events that are driving current industry performance
- Expected trends, economic factors and ongoing events that drive the industry's outlook
- Key success factors for businesses to overcome volatility
- How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.
Products and Markets
Learn about an industry's products and services, markets and trends in international trade.
Analyst insight
The Public Switched Telephone Network continues to be phased out. Though it currently accounts for the biggest share of revenue, telecoms providers are moving towards an inte...
In this chapter
- Products & Services
- Major Markets
Key metrics
- Largest market segment and value in 2024
- Product innovation level
Charts
- Products & services segmentation in 2024
- Major market segmentation in 2024
Detailed analysis
- Trends impacting the recent performance of the industry's various segments
- Innovations in the industry's product or service offering, specialization or delivery method
- Key factors that successful businesses consider in their offerings
- Buying segments and key trends influencing demand for industry products and services
Geographic Breakdown
Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.
Analyst insights
The South East has the most establishments. It has a large population, plenty of potential business customers and easy access to the London market but without the capital’s h...
In this chapter (1)
- Business Locations
Charts
- Share of revenue, establishment, wages and employment in each region
- Share of population compared to establishments in each region in 2024
Tables
- Number and share of establishments in each region in 2024
- Number and share of revenue each region accounts for in 2024
- Number and share of wages each region accounts for in 2024
- Number and share of employees in each region in 2024
Detailed analysis
- Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
- Key success factors for businesses to use location to their advantage
Competitive Forces
Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.
Analyst insights
Wireless telecommunications continue to take over. Wired telecoms providers face huge competition from high-speed internet connectivity through fibre-optics, mobile phones or...
In this chapter (4)
- Concentration
- Barriers to Entry
- Substitutes
- Buyer & Supplier Analysis
Key metrics
- Industry concentration level
- Industry competition level and trend
- Barriers to entry level and trend
- Substitutes level and trend
- Buyer power level and trend
- Supplier power level and trend
Charts
- Market share concentration among the top 4 suppliers from 2019-2024
- Supply chain including upstream supplying industries and downstream buying industries, flow chart
Detailed analysis
- Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
- Key success factors for businesses to manage the competitive environment of the industry.
- Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
- Key success factors for potential entrants to overcome barriers to entry.
- Competitive threats from potential substitutes for the industry’s own products and services.
- Key success factors for how successful businesses can compete with substitutes.
- Advantages that buyers have to keep favorable purchasing conditions.
- Advantages that suppliers have to maintain favorable selling conditions.
- Key success factors for how businesses can navigate buyer and supplier power.
Companies
Learn about the performance of the top companies in the industry.
Analyst insights
BT has a strong grip on the market. It owns the infrastructure that connects most British telephone lines, earning revenue both by offering telecoms services to customers and...
In this chapter
- Market Share Concentration
- Companies
- Company Spotlights
Charts
- Industry market share by company in 2020 through 2024
- Major companies in the industry, including market share, revenue, profit and profit margin in 2024
Detailed analysis
External Environment
Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.
Analyst insights
The Communications Act governs telecoms services. It sets out a range of provisions, mostly related to the information providers have to give to their customers.
In this chapter
- External Drivers
- Regulation & Policy
- Assistance
Key metrics
- Regulation & policy level and trend
- Assistance level and trend
Charts
- Regulation & Policy historical data and forecast (2014-2029)
- Assistance historical data and forecast (2014-2029)
Detailed analysis
- Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
- Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
- Key governmental and non-governmental groups or policies that may provide some relief for industry operators.
Financial Benchmarks
View average costs for industry operators and compare financial data against an industry's financial benchmarks over time.
Analyst insights
Profit’s still strong but it’s edging downwards. Investment in the switch to full-fibre broadband is eating into the returns of broadband providers, particularly as intense c...
In this chapter
- Cost Structure
- Financial Ratios
- Key Ratios
Key metrics
- Profit margin, and how it compares to the sector-wide margin
- Average wages, and how it compares to the sector-wide average wage
- Largest cost component as a percentage of revenue
- Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio
Charts
- Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
- Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
- Investment vs. share of economy
Data tables
- Liquidity Ratios (2018-2022)
- Coverage Ratios (2018-2022)
- Leverage Ratios (2018-2022)
- Operating Ratios (2018-2022)
- Assets (2018-2022)
- Liabilities (2018-2022)
- Cash Flow & Debt Service Ratios (2014-2029)
- Revenue per Employee (2014-2029)
- Revenue per Enterprise (2014-2029)
- Employees per Establishment (2014-2029)
- Employees per Enterprise (2014-2029)
- Average Wage (2014-2029)
- Wages/Revenue (2014-2029)
- Establishments per Enterprise (2014-2029)
- IVA/Revenue (2014-2029)
- Imports/Demand (2014-2029)
- Exports/Revenue (2014-2029)
Detailed analysis
- Trends in the cost component for industry operators and their impact on industry costs and profitability
Key Statistics
Industry Data
Data Tables
Including values and annual change:
- Revenue (2014-2029)
- IVA (2014-2029)
- Establishments (2014-2029)
- Enterprises (2014-2029)
- Employment (2014-2029)
- Exports (2014-2029)
- Imports (2014-2029)
- Wages (2014-2029)
Top Questions Answered
Unlock comprehensive answers and precise data upon purchase. View purchase options.
What is the market size of the Wired Telecommunications Carriers in the UK industry in United Kingdom in 2024?
The market size of the Wired Telecommunications Carriers in the UK industry in United Kingdom is £15.2bn in 2024.
How many businesses are there in the Wired Telecommunications Carriers in the UK industry in 2024?
There are 1,713 businesses in the Wired Telecommunications Carriers in the UK industry in United Kingdom, which has declined at a CAGR of 0.7 % between 2019 and 2024.
Has the Wired Telecommunications Carriers in the UK industry in United Kingdom grown or declined over the past 5 years?
The market size of the Wired Telecommunications Carriers in the UK industry in United Kingdom has been declining at a CAGR of 5.3 % between 2019 and 2024.
What is the forecast growth of the Wired Telecommunications Carriers in the UK industry in United Kingdom over the next 5 years?
Over the next five years, the Wired Telecommunications Carriers in the UK industry in United Kingdom is expected to grow.
What does the Wired Telecommunications Carriers in the UK in United Kingdom include?
Public Switched Telephone Network (PSTN) and Wholesaling are part of the Wired Telecommunications Carriers in the UK industry.
How competitive is the Wired Telecommunications Carriers in the UK industry in United Kingdom?
The level of competition is high and increasing in the Wired Telecommunications Carriers in the UK industry in United Kingdom.
Related Industries
Widen your competitive advantage with related industries
Competitors
- Wireless Telecommunications Carriers in the UK
- Satellite Telecommunications Activities in the UK
- Telecommunications Resellers in the UK
- Wireless Internet Service Providers in the UK
Complementors
- Internet Service Providers in the UK
International industries
- Wired Telecommunications Carriers in the US
- VoIP in the US
- Dark Fiber Network Operators in the US
- Wired Telecommunications Carriers in Canada
- Wired Telecommunications Network Operation in Australia
View all industries in United Kingdom
Methodology
How are IBISWorld reports created?
IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.
Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.
IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.
What data sources do IBISWorld analysts use?
Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.
Key data sources in the UK include:
- Office for National Statistics
- Office for Budget Responsibility
- Bank of England
Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.
These sources include:
- Industry and trade associations
- Industry federations or regulators
- Major industry players annual or quarterly filings
Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.
How does IBISWorld forecast its data?
IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.
IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.
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