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Social Services for the Elderly & People with Disabilities in the UK - Market Research Report (2014-2029)

Fiona Stalker Fiona Stalker London, United Kingdom Last Updated: September 2024 SIC Q88.100

Revenue

£8.9bn

2024-25

£8.9bn

Past 5-Year Growth

Profit

£XXX.Xm

Employees

327k

Businesses

7,706

Wages

£X.Xbn

Social Services for the Elderly & People with Disabilities in the UK industry analysis

Managing funding pressures in the face of high demand from a growing and ageing population, increasingly complex care needs, reduced central government funding to local authorities and rising care costs has been a challenge for Social Services for the Elderly and People with Disabilities. Nonetheless, revenue is expected to grow at a compound annual rate of 2.9% to £8.9 billion over the five years through 2024-25.

Trends and Insights

  • The UK population continues to age. This pushes up demand for social care services, working to both put pressure on the industry and increase its revenue. This trend is only set to continue in the future.
  • Over 65s dominate the market. As the population continues to age, they’ll take up more of the market. Higher levels of failing health for older people prop up demand. Under 65s who use the industry’s services are mostly disabled individuals.
  • Carers congregate in areas with older populations. This is why the South East and the South West have so many establishments – they’re popular with retirees.
  • Carers bid for contracts with local authorities. This holds competition down to some extent – it means individuals don’t have as much choice on which provider to go for, as their options are limited to who authorities approve of.

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 2.9 % over the past five years, to reach an estimated £8.9bn in 2024.

Trends and Insights

An ageing population and changing social patterns widen the market for social care services

  • Census data indicates the number of people aged 65 and over increased by 20.7% – from 9.2 million to 11.1 million – between 2011 and 2021. In 2023, there were 11 million people aged over 65 in England according to AgeUK.
  • Additional trends and insights available with purchase
Social Services for the Elderly & People with Disabilities in the UK
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

An ageing population continues to stimulate industry growth

  • The proportion of the UK population aged 65 and over is growing with at least 11 millon in 2023. AgeUK anticipates this will grow 10% by 2028 and 32% by 2043.

Biggest companies in the Social Services for the Elderly & People with Disabilities in the UK

Company
Market Share (%)
2025
Revenue (£m)
2025
Mears Group plc
384.7
The Disabilities Trust
60.2
London Care Ltd
41.3

To view the market share and analysis for all 3 top companies in this industry, view purchase options.

Products & Services Segmentation

Social Services for the Elderly & People with Disabilities in the UK
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Home care, Day-care and Equipment and adaptations. Home care is the largest segment of the Social Services for the Elderly & People with Disabilities in the UK.

Trends and Insights

Demand for home care shoots up as the population ages

  • Home care includes personal care such as dressing, washing, bathing and managing medication. It also includes assistance with household tasks such as cleaning, shopping, companionship and general welfare.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Companies in this industry offer counselling, referrals, day-care, vocational rehabilitation and habilitation services to the elderly and people with disabilities. The industry does not cover accommodation or day-care for disabled children.

What's included in this industry?

Home careDay-careEquipment and adaptationsMealsDementia care

Companies

Mears Group plcThe Disabilities TrustLondon Care Ltd

Purchase this report to view all 3 major companies in this industry.

Related Terms

BETTER CARE FUNDREABLEMENTHABILITATION

Industry Code

SIC 2007

SIC 88.10 - Social Services for the Elderly & People with Disabilities in the UK

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

The UK population continues to age. This pushes up demand for social care services, working to both put pressure on the industry and increase its revenue. This trend is only ...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Over 65s dominate the market. As the population continues to age, they’ll take up more of the market. Higher levels of failing health for older people prop up demand. Under 6...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Carers congregate in areas with older populations. This is why the South East and the South West have so many establishments – they’re popular with retirees.

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each region in 2024
  • Number and share of revenue each region accounts for in 2024
  • Number and share of wages each region accounts for in 2024
  • Number and share of employees in each region in 2024

Detailed analysis

  • Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Carers bid for contracts with local authorities. This holds competition down to some extent – it means individuals don’t have as much choice on which provider to go for, as t...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Most players are small. Carers have to be spread across the UK to serve the whole population. At the same time, struggles keeping hold of staff makes it hard for companies to...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Mears Group plc's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of The Disabilities Trust's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of London Care Ltd's performance by revenue, market share and profit margin from 2018 through 2024

Detailed analysis

  • Description and key data for Mears Group plc, and factors influencing its performance in the industry
  • Description and key data for The Disabilities Trust, and factors influencing its performance in the industry
  • Description and key data for London Care Ltd, and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

The government aims to increase social care funding. The Improved Better Care Fund (iBCF) – part of the more established BCF – brings more money for the industry. It was uppe...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

COVID-19 pushed down profit. Social care providers were held back by social distancing restriction, which kept them out of some clients’ homes for large parts of 2020-21. It ...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Liquidity Ratios (2018-2022)
  • Coverage Ratios (2018-2022)
  • Leverage Ratios  (2018-2022)
  • Operating Ratios (2018-2022)
  • Assets (2018-2022)
  • Liabilities (2018-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Social Services for the Elderly & People with Disabilities in the UK industry in United Kingdom in 2024?

The market size of the Social Services for the Elderly & People with Disabilities in the UK industry in United Kingdom is £8.9bn in 2024.

How many businesses are there in the Social Services for the Elderly & People with Disabilities in the UK industry in 2024?

There are 7,706 businesses in the Social Services for the Elderly & People with Disabilities in the UK industry in United Kingdom, which has grown at a CAGR of 2.9 % between 2019 and 2024.

Has the Social Services for the Elderly & People with Disabilities in the UK industry in United Kingdom grown or declined over the past 5 years?

The market size of the Social Services for the Elderly & People with Disabilities in the UK industry in United Kingdom has been growing at a CAGR of 2.9 % between 2019 and 2024.

What is the forecast growth of the Social Services for the Elderly & People with Disabilities in the UK industry in United Kingdom over the next 5 years?

Over the next five years, the Social Services for the Elderly & People with Disabilities in the UK industry in United Kingdom is expected to grow.

What are the biggest companies in the Social Services for the Elderly & People with Disabilities in the UK market in United Kingdom?

The biggest companies operating in the Social Services for the Elderly & People with Disabilities market in United Kingdom are Mears Group plc, The Disabilities Trust and London Care Ltd

What does the Social Services for the Elderly & People with Disabilities in the UK in United Kingdom include?

Home care and Day-care are part of the Social Services for the Elderly & People with Disabilities in the UK industry.

Which companies have the highest market share in the Social Services for the Elderly & People with Disabilities in the UK in United Kingdom?

The company holding the most market share in United Kingdom is Mears Group plc.

How competitive is the Social Services for the Elderly & People with Disabilities in the UK industry in United Kingdom?

The level of competition is moderate and steady in the Social Services for the Elderly & People with Disabilities in the UK industry in United Kingdom.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • Residential Nursing Care in the UK
  • Retirement Homes in the UK

Complementors

  • Hospitals in the UK
  • Learning Disability, Mental Health & Substance Abuse Facilities in the UK

International industries

  • Elderly & Disabled Services in the US
  • Adult Day Care in the US
  • Personal Welfare Services in Australia
  • Personal Welfare Services in New Zealand
  • Social Services for the Elderly & People with Disabilities in Germany

View all industries in United Kingdom

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the UK include:

  • Office for National Statistics
  • Office for Budget Responsibility
  • Bank of England

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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