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Property Management Services in the UK - Market Research Report (2014-2029)

Jack Dixon Jack Dixon London, United Kingdom Last Updated: November 2024 SIC L68.320

Revenue

£33.0bn

2024-25

£33.0bn

Past 5-Year Growth

Profit

£X.Xbn

Employees

346k

Businesses

23,979

Wages

£XX.Xbn

Property Management Services in the UK industry analysis

Growth in the rented residential property market in the years leading up to the COVID-19 outbreak had a strong positive impact on residential property managers, with rising UK house prices pricing out potential homebuyers and keeping consumers in the rental market, creating more property management opportunities. At the same time, demand from non-residential properties rose thanks to an expanding number of businesses in the UK requiring managed office space. However, weak performance at the height of the pandemic and in 2023-24 due to rampant inflation means that revenue is forecast to dip at a compound annual rate of 1.3% over the five years through 2024-25 to £33 billion. Revenue looks set to climb by 2.5% over 2024-25, though, as rental inflation begins to cool along with interest rates falling in the second half of the year, jump-starting demand for property management services after a dismal 2023-24.

Trends and Insights

  • Renters rush to get out of London. With working from home remaining popular post lockdowns, many renters have left the capital – and the rental market – altogether, cutting into demand for property management services.
  • High occupancy rates ramp up demand for tenant placement services. Owners of the limited property stock are more likely to call on tenant placement experts to vet would-be occupants.
  • London dominates the property management market. A large population, strong concentration of businesses and plenty of high-density residential real estate means there are plenty of opportunities for property managers in the capital.
  • Property managers must offer a premium quality service. Homogenous service offerings mean property managers need to stand out. Having a portfolio of successfully completed contracts and client testimonials helps companies highlight their high service quality.

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has declined at a CAGR of 1.3 % over the past five years, to reach an estimated £33.0bn in 2024.

Trends and Insights

The rental market proves resilient to numerous economic headwinds

  • The rental sector has stood its ground against numerous headwinds like the cost-of-living crisis and rampant inflation over 2022-23 and 2023-24. According to HomeLet, UK rent was up 13.3% in the year through September 2023. UK rental prices soared because of limited housing stock, high mortgage rates and tax hikes.
  • Additional trends and insights available with purchase
Property Management Services in the UK
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

An uncertain business environment strangles short-term revenue growth

  • Business confidence will remain hampered in the short term as the economy recovers from a period of sustained high inflation, constraining the rebound in demand for property management services.

Biggest companies in the Property Management Services in the UK

Company
Market Share (%)
2025
Revenue (£m)
2025
CBRE Ltd
389.3
Savills plc
377.8
Jones Lang Lasalle Ltd
274.1

To view the market share and analysis for all 4 top companies in this industry, view purchase options.

Products & Services Segmentation

Property Management Services in the UK
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Administrative services, Maintenance solutions and Tenant placement. Administrative services is the largest segment of the Property Management Services in the UK.

Trends and Insights

Outsourcing administrative services allows businesses to prioritise other tasks

  • Administrative duties related to property management are diverse and include assuring compliance with governmental regulations.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Companies in this industry manage residential and non-residential real estate for property owners. Property management responsibilities include maintenance, rent collection, rubbish removal, security services and renovation activities. They may also help manage a property’s accounting.

What's included in this industry?

Administrative servicesMaintenance solutionsTenant placement

Companies

CBRE LtdSavills plcJones Lang Lasalle Ltd

Purchase this report to view all 4 major companies in this industry.

Related Terms

DWELLINGOUTSOURCINGREAL ESTATE INVESTMENT TRUST (REIT)

Industry Code

SIC 2007

SIC 66.3 - Property Management Services in the UK

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Renters rush to get out of London. With working from home remaining popular post lockdowns, many renters have left the capital – and the rental market – altogether, cutting i...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

High occupancy rates ramp up demand for tenant placement services. Owners of the limited property stock are more likely to call on tenant placement experts to vet would-be oc...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

London dominates the property management market. A large population, strong concentration of businesses and plenty of high-density residential real estate means there are ple...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each region in 2024
  • Number and share of revenue each region accounts for in 2024
  • Number and share of wages each region accounts for in 2024
  • Number and share of employees in each region in 2024

Detailed analysis

  • Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Property managers must offer a premium quality service. Homogenous service offerings mean property managers need to stand out. Having a portfolio of successfully completed co...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

There are no property managers with a market share of 5% or more. There are nearly 24,000 property management companies currently operating in the UK. Most are small and focu...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of CBRE Ltd's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Savills plc's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Jones Lang Lasalle Ltd 's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of revenue, market share and profit margin trend for one additional company

Detailed analysis

  • Description and key data for CBRE Ltd, and factors influencing its performance in the industry
  • Description and key data for Savills plc, and factors influencing its performance in the industry
  • Description and key data for Jones Lang Lasalle Ltd , and factors influencing its performance in the industry
  • Description, key data and performance trends for one additional company

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Business confidence recovers, providing an opportunity for the industry. When business confidence is high, potential clients are more likely to rethink their current property...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Larger organisations can achieve higher profitability. This is because they offer a wider range of services and can serve lots of clients on a fixed cost base.

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Liquidity Ratios (2018-2022)
  • Coverage Ratios (2018-2022)
  • Leverage Ratios  (2018-2022)
  • Operating Ratios (2018-2022)
  • Assets (2018-2022)
  • Liabilities (2018-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Property Management Services in the UK industry in United Kingdom in 2024?

The market size of the Property Management Services in the UK industry in United Kingdom is £33.0bn in 2024.

How many businesses are there in the Property Management Services in the UK industry in 2024?

There are 23,979 businesses in the Property Management Services in the UK industry in United Kingdom, which has grown at a CAGR of 3.1 % between 2019 and 2024.

Has the Property Management Services in the UK industry in United Kingdom grown or declined over the past 5 years?

The market size of the Property Management Services in the UK industry in United Kingdom has been declining at a CAGR of 1.3 % between 2019 and 2024.

What is the forecast growth of the Property Management Services in the UK industry in United Kingdom over the next 5 years?

Over the next five years, the Property Management Services in the UK industry in United Kingdom is expected to grow.

What are the biggest companies in the Property Management Services in the UK market in United Kingdom?

The biggest companies operating in the Property Management Services market in United Kingdom are CBRE Ltd, Savills plc and Jones Lang Lasalle Ltd

What does the Property Management Services in the UK in United Kingdom include?

Administrative services and Maintenance solutions are part of the Property Management Services in the UK industry.

Which companies have the highest market share in the Property Management Services in the UK in United Kingdom?

The company holding the most market share in United Kingdom is CBRE Ltd.

How competitive is the Property Management Services in the UK industry in United Kingdom?

The level of competition is high and steady in the Property Management Services in the UK industry in United Kingdom.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • There are no industries to display.

Complementors

  • Property Unit Trusts in the UK
  • Real Estate Investment Trust Activities in the UK
  • Estate Agents in the UK
  • Combined Facilities Support Activities in the UK

International industries

  • Global Commercial Real Estate
  • Property Management in the US
  • Property Management in Canada
  • Commercial Property Management in Australia
  • Real Estate Services in New Zealand

View all industries in United Kingdom

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the UK include:

  • Office for National Statistics
  • Office for Budget Responsibility
  • Bank of England

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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