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Luxury Department Stores in the UK - Market Research Report (2014-2029)

Gaetana Mak Gaetana Mak London, United Kingdom Last Updated: August 2024 SIC SP0.061

Revenue

£4.0bn

2024-25

£4.0bn

Past 5-Year Growth

Profit

£XXX.Xm

Employees

4,894

Businesses

23

Wages

£XXX.Xm

Luxury Department Stores in the UK industry analysis

Luxury department store revenue is expected to edge downwards at a compound annual rate of 2.6%. Competition is fierce in the high-end retail world. Stand-alone boutiques are gaining ground, drawing sales from department stores while the high street is full of designer dupes from brands like Zara and H&M, offering affordable runway styles. Online-only retailers and influencer collaborations, such as Net-a-Porter, further intensify competition. The luxury market also faces threats from "superfakes," convincing knockoffs that even experts find hard to detect. With most of the inventory coming from overseas, luxury department stores also faced a complex landscape since the end of the UK-EU transition period and the end of duty-free shopping. Economic pressures have also cooled luxury's "Roaring Twenties" boom, leading to a more cautious consumer approach.

Trends and Insights

  • Superfakes become an ever-increasing threat. Why would people shell out on expensive brands when even the experts can't tell the difference?
  • Luxury accessories struggle against second-hand competition. High prices are driving shoppers towards pre-owned items, seeking to buy luxury goods like handbags and wallets at more accessible rates.
  • London's wealth and tourist appeal create a thriving market. Londoners' high disposable income and the city's status as a global tourist hotspot make it an ideal location. That’s why it has more luxury department stores than any other region.
  • Product range and service quality are key. Luxury department stores must offer a wide variety of high-quality products and exceptional customer service to draw people through the doors, boost sales conversion rates and keep customers coming back.

Access hundreds of analysis and data

  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has declined at a CAGR of 2.6 % over the past five years, to reach an estimated £4.0bn in 2024.

Trends and Insights

Competition from up and down the high street remains rife

  • Stand-alone boutiques are diverting attention and sales from concessions in luxury department stores towards in-store sales to pump up numbers and reduce intermediary fees like commission.
  • Additional trends and insights available with purchase
Luxury Department Stores in the UK
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

New avenues of competition are emerging

  • Stand-alone boutiques continue to expand product ranges and exclusive collaborations with online retailers like “exclusive to Net-a-Porter” will only continue to rise.

Biggest companies in the Luxury Department Stores in the UK

Company
Market Share (%)
2025
Revenue (£m)
2025
Harrods Ltd
938.6
Selfridges Retail Ltd
615.1
The Flannels Group Ltd
352.6

To view the market share and analysis for all 6 top companies in this industry, view purchase options.

Products & Services Segmentation

Luxury Department Stores in the UK
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Luxury accessories, Luxury clothing and footwear and Luxury beauty products, toiletries and fragrances. Luxury accessories is the largest segment of the Luxury Department Stores in the UK.

Trends and Insights

Shoppers priced out and turn to the pre-loved market for luxury accessories

  • Luxury accessories include handbags, luggage and smaller goods like wallets, card holders, scarves and gloves.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Luxury department stores retail a wide range of general merchandise, including accessories such as handbags and luggage, clothing and footwear and personal-care products. High-street department stores and non-specialised stores that primarily sell food are classified as supermarkets and are not included in the industry.

What's included in this industry?

Luxury accessoriesLuxury clothing and footwearLuxury beauty and fragrancesLuxury jewellery and watchesLuxury food and hospitalityLuxury toys, homeware and homegoodsAuxiliary services (e.g. delivery receipts, beauty salons)

Companies

Harrods LtdSelfridges Retail LtdThe Flannels Group Ltd

Purchase this report to view all 6 major companies in this industry.

Related Terms

READY-TO-WEARBOUTIQUE STORESSMALL LEATHER GOODS

Industry Code

SIC 2007

SIC 47.19 - Luxury Department Stores in the UK

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Superfakes become an ever-increasing threat. Why would people shell out on expensive brands when even the experts can't tell the difference?

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Luxury accessories struggle against second-hand competition. High prices are driving shoppers towards pre-owned items, seeking to buy luxury goods like handbags and wallets a...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

London's wealth and tourist appeal create a thriving market. Londoners' high disposable income and the city's status as a global tourist hotspot make it an ideal location. Th...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each region in 2024
  • Number and share of revenue each region accounts for in 2024
  • Number and share of wages each region accounts for in 2024
  • Number and share of employees in each region in 2024

Detailed analysis

  • Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Product range and service quality are key. Luxury department stores must offer a wide variety of high-quality products and exceptional customer service to draw people through...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Harrods holds strong at the top of the market. Boasting over a million square feet of retail space, a vast product range and unique features like a spa, salon and famous food...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Harrods Ltd's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Selfridges Retail Ltd's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of The Flannels Group Ltd's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of revenue, market share and profit margin trend for 3 additional companies

Detailed analysis

  • Description and key data for Harrods Ltd, and factors influencing its performance in the industry
  • Description and key data for Selfridges Retail Ltd, and factors influencing its performance in the industry
  • Description and key data for The Flannels Group Ltd, and factors influencing its performance in the industry
  • Description, key data and performance trends for 3 additional companies

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

The end of tax-free shopping bruises the UK luxury sector. After the UK's elimination of the VAT Retail Export Scheme, luxury department stores face declining returns as inte...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Profit continues its long-term decline. Rising competition, refurbishment costs and changing buyer habits are all squeezing luxury department stores' bottom lines.

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Liquidity Ratios (2018-2022)
  • Coverage Ratios (2018-2022)
  • Leverage Ratios  (2018-2022)
  • Operating Ratios (2018-2022)
  • Assets (2018-2022)
  • Liabilities (2018-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Luxury Department Stores in the UK industry in United Kingdom in 2024?

The market size of the Luxury Department Stores in the UK industry in United Kingdom is £4.0bn in 2024.

How many businesses are there in the Luxury Department Stores in the UK industry in 2024?

There are 23 businesses in the Luxury Department Stores in the UK industry in United Kingdom, which has grown at a CAGR of 2.8 % between 2019 and 2024.

Has the Luxury Department Stores in the UK industry in United Kingdom grown or declined over the past 5 years?

The market size of the Luxury Department Stores in the UK industry in United Kingdom has been declining at a CAGR of 2.6 % between 2019 and 2024.

What is the forecast growth of the Luxury Department Stores in the UK industry in United Kingdom over the next 5 years?

Over the next five years, the Luxury Department Stores in the UK industry in United Kingdom is expected to grow.

What are the biggest companies in the Luxury Department Stores in the UK market in United Kingdom?

The biggest companies operating in the Luxury Department Stores market in United Kingdom are Harrods Ltd, Selfridges Retail Ltd and The Flannels Group Ltd

What does the Luxury Department Stores in the UK in United Kingdom include?

Luxury accessories and Luxury clothing and footwear are part of the Luxury Department Stores in the UK industry.

Which companies have the highest market share in the Luxury Department Stores in the UK in United Kingdom?

The company holding the most market share in United Kingdom is Harrods Ltd.

How competitive is the Luxury Department Stores in the UK industry in United Kingdom?

The level of competition is moderate and increasing in the Luxury Department Stores in the UK industry in United Kingdom.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • Clothing Retailing in the UK
  • E-Commerce & Online Auctions in the UK
  • Luxury Product Retailers in the UK

Complementors

  • Clothing & Footwear Wholesaling in the UK

International industries

  • Department Stores in the US
  • Department Stores in Australia
  • Department Stores in Ireland

View all industries in United Kingdom

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the UK include:

  • Office for National Statistics
  • Office for Budget Responsibility
  • Bank of England

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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