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Employment Placement Agencies in the UK - Market Research Report (2014-2029)

Fiona Stalker Fiona Stalker London, United Kingdom Last Updated: October 2024 SIC N78.100

Revenue

£22.4bn

2024-25

£22.4bn

Past 5-Year Growth

Profit

£X.Xbn

Employees

172k

Businesses

16,254

Wages

£X.Xbn

Employment Placement Agencies in the UK industry analysis

Employment placement agencies' revenue is forecast to grow at a compound annual rate of 3.8% to £22.4 billion over the five years through 2024-25. 2020-21 was a year to forget for employment agencies as the COVID-19 pandemic hit and discouraged hiring activity. UK job vacancies posted by the ONS reached a historic low (340,000) over the three months through June 2020. Shoots of recovery signalled a return to business for agencies in 2022-23. A recruitment boom occurred in the wake of the COVID-19 pandemic, with record vacancies amid a hiring frenzy. Revenue levels saw strong growth during this period. The job market began to slow down in 2023-24 with hiring demand abating, but even in August 2024, vacancies, as recorded by the ONS, were above levels seen pre-pandemic. A fall in the number of permanent appointments has been behind a loss in revenue for many agencies. A reluctance to move jobs and a pause button on large-scale hiring is reducing the amount of business arriving on recruiters' desks. Confidence levels about the wider economy have kept employers from expanding their workforces heading into 2024-25, despite positive confidence in making hiring and investment decisions. Recruiters are focused on cutting their costs until business picks up. Therefore, growth levels in 2024-25 have tailed off from the highs seen in the two years through 2022-23. Revenue is forecast to grow by 2.8% in 2024-25.

Trends and Insights

  • The job market boom has softened. Vacancy postings are slowing as businesses pull back expansion plans as the economy remains stagnant.
  • Companies struggling to fill vacancies post-lockdown turn to agencies. The number of open jobs remain high, but a skill mismatch is stopping some positions from being filled.
  • London offers higher paying roles to fill. Workers in London command wages well above the UK average, attracting recruiters seeking higher commission fees.
  • Agencies face increasing external competition from in-house HR teams. For higher managerial roles, companies prefer to promote from within or hire a known individual.

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 3.8 % over the past five years, to reach an estimated £22.4bn in 2024.

Trends and Insights

The pandemic hit hiring activity

  • Revenue slumped in 2020-21 as the COVID-19 pandemic forced companies to freeze hiring. Companies scaled back projects to cut costs as the economy struggled.
  • Additional trends and insights available with purchase
Employment Placement Agencies in the UK
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

Agencies and employers are embracing skill first recruitment to plug the skills shortage

  • Businesses are still struggling to fill positions because of skills shortages, with industry experts suggesting a move to a skills-first approach. Less emphasis will be placed on qualifications, educational background and experience compared to specific skills. With a presently tight labour market, any moves to improve skill matching would help recruiters fill the open vacancies that currently have a lack of suitable candidates and are preventing revenue growth.

Biggest companies in the Employment Placement Agencies in the UK

Company
Market Share (%)
2025
Revenue (£m)
2025

There are no companies that hold a large enough market share in the Employment Placement Agencies in the UK industry for IBISWorld to include in this product.

Products & Services Segmentation

Employment Placement Agencies in the UK
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including General recruitment , Executive and managerial recruitment and HR strategy and consulting. General recruitment is the largest segment of the Employment Placement Agencies in the UK.

Trends and Insights

Most agents conduct general recruitment tasks, like matching, vetting and interviewing

  • Employers provide a brief outlining the company's job description, skills, personality type and business aims.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Agencies in this industry list employment vacancies, refer applicants to jobs, or directly place them in permanent employment. Individuals referred or placed are not employees of the employment agency. The operations of online placement agencies fall under the industry.

What's included in this industry?

General recruitmentExecutive and managerial recruitment HR strategy and consulting support

Companies

Purchase this report to view all major companies in this industry.

Related Terms

LABOUR PRODUCTIVITYHUMAN RESOURCESARTIFICIAL INTELLIGENCE

Industry Code

SIC 2007

SIC 78.10 - Employment Placement Agencies in the UK

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

The job market boom has softened. Vacancy postings are slowing as businesses pull back expansion plans as the economy remains stagnant.

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Companies struggling to fill vacancies post-lockdown turn to agencies. The number of open jobs remain high, but a skill mismatch is stopping some positions from being filled.

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

London offers higher paying roles to fill. Workers in London command wages well above the UK average, attracting recruiters seeking higher commission fees.

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each region in 2024
  • Number and share of revenue each region accounts for in 2024
  • Number and share of wages each region accounts for in 2024
  • Number and share of employees in each region in 2024

Detailed analysis

  • Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Agencies face increasing external competition from in-house HR teams. For higher managerial roles, companies prefer to promote from within or hire a known individual.

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

There are no companies with a market share higher than 5%. The industry is highly fragmented, with companies servicing niche markets and new agencies easily entering the indu...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024

Detailed analysis

    External Environment

    Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

    Analyst insights

    Agencies must ensure all jobseekers are treated fairly. For example, agencies are not allowed to charge a fee to a jobseeker for finding them work, withhold pay for agency wo...

    In this chapter

    • External Drivers
    • Regulation & Policy
    • Assistance

    Key metrics

    • Regulation & policy level and trend
    • Assistance level and trend

    Charts

    • Regulation & Policy historical data and forecast (2014-2029) 
    • Assistance historical data and forecast (2014-2029) 

    Detailed analysis

    • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
    • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
    • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

    Financial Benchmarks

    View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

    Analyst insights

    Video interviews fail to replace recruiters. Agencies rely on skilled recruiters to identify and coach suitable employees for vacancies, keeping wages high.

    In this chapter

    • Cost Structure
    • Financial Ratios
    • Key Ratios

    Key metrics

    • Profit margin, and how it compares to the sector-wide margin
    • Average wages, and how it compares to the sector-wide average wage
    • Largest cost component as a percentage of revenue
    • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

    Charts

    • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
    • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
    • Investment vs. share of economy

    Data tables

    • Liquidity Ratios (2018-2022)
    • Coverage Ratios (2018-2022)
    • Leverage Ratios  (2018-2022)
    • Operating Ratios (2018-2022)
    • Assets (2018-2022)
    • Liabilities (2018-2022)
    • Cash Flow & Debt Service Ratios (2014-2029)
    • Revenue per Employee (2014-2029)
    • Revenue per Enterprise (2014-2029)
    • Employees per Establishment (2014-2029)
    • Employees per Enterprise (2014-2029)
    • Average Wage (2014-2029)
    • Wages/Revenue (2014-2029)
    • Establishments per Enterprise (2014-2029)
    • IVA/Revenue (2014-2029)
    • Imports/Demand (2014-2029)
    • Exports/Revenue (2014-2029)

    Detailed analysis

    • Trends in the cost component for industry operators and their impact on industry costs and profitability 

    Key Statistics

    Industry Data

    Data Tables

    Including values and annual change:

    • Revenue (2014-2029)
    • IVA (2014-2029)
    • Establishments (2014-2029)
    • Enterprises (2014-2029)
    • Employment (2014-2029)
    • Exports (2014-2029)
    • Imports (2014-2029)
    • Wages (2014-2029)

    Top Questions Answered

    Unlock comprehensive answers and precise data upon purchase. View purchase options.

    What is the market size of the Employment Placement Agencies in the UK industry in United Kingdom in 2024?

    The market size of the Employment Placement Agencies in the UK industry in United Kingdom is £22.4bn in 2024.

    How many businesses are there in the Employment Placement Agencies in the UK industry in 2024?

    There are 16,254 businesses in the Employment Placement Agencies in the UK industry in United Kingdom, which has declined at a CAGR of 0.5 % between 2019 and 2024.

    Has the Employment Placement Agencies in the UK industry in United Kingdom grown or declined over the past 5 years?

    The market size of the Employment Placement Agencies in the UK industry in United Kingdom has been growing at a CAGR of 3.8 % between 2019 and 2024.

    What is the forecast growth of the Employment Placement Agencies in the UK industry in United Kingdom over the next 5 years?

    Over the next five years, the Employment Placement Agencies in the UK industry in United Kingdom is expected to grow.

    What does the Employment Placement Agencies in the UK in United Kingdom include?

    General recruitment and Executive and managerial recruitment are part of the Employment Placement Agencies in the UK industry.

    How competitive is the Employment Placement Agencies in the UK industry in United Kingdom?

    The level of competition is high and increasing in the Employment Placement Agencies in the UK industry in United Kingdom.

    Related Industries

    Widen your competitive advantage with related industries

    Competitors

    • Temporary-Employment Placement Agencies in the UK
    • Universities in the UK

    Complementors

    • Management Consultants in the UK
    • Hospitals in the UK

    International industries

    • Global HR & Recruitment Services
    • Online Recruitment Sites in the US
    • Healthcare Staff Recruitment Agencies in the US
    • Casting Agencies in the US
    • Executive Search Recruiters in the US

    View all industries in United Kingdom

    Methodology

    How are IBISWorld reports created?

    IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

    Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

    IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

    What data sources do IBISWorld analysts use?

    Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

    Key data sources in the UK include:

    • Office for National Statistics
    • Office for Budget Responsibility
    • Bank of England

    Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

    These sources include:

    • Industry and trade associations
    • Industry federations or regulators
    • Major industry players annual or quarterly filings

    Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

    How does IBISWorld forecast its data?

    IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

    IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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