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Urban Passenger Rail Operations in the UK - Market Research Report (2013-2028)

Adriana De Azevedo Adriana De Azevedo London, United Kingdom Last Updated: December 2023 SIC H49.311

Revenue

£3.3bn

2023-24

£3.3bn

Past 5-Year Growth

Profit

£XXX.Xm

Employees

29,062

Businesses

16

Wages

£X.Xbn

Urban Passenger Rail Operations in the UK industry analysis

Over the five years through 2023-24, revenue is projected to contract at a compound annual rate of 5.9% to £3.3 billion. TfL dominates the urban rail industry, accounting for 90% of total passenger journeys, largely due to London’s substantial urban population, which requires an expansive transport system to meet its varied travel needs. The pandemic negatively impacted the industry, as heightened health concerns and enforced social distancing led to a steep decline in demand for urban rail travel. This drove the industry to reduce services, directly causing a downturn in revenue.  As the industry emerged from the pandemic, the significance of fare revenue became evident as the sector’s performance largely hinges on ridership levels. Rail demand is also influenced by other macroeconomic factors like urban population size, employment rates and government capital expenditure levels.

Trends and Insights

  • COVID-19 demolished urban passenger numbers. Lockdown restrictions from March 2020 meant that people were forced to stay at home to stop the spread of the virus, meaning rail traffic numbers plummeted.
  • Demand for season tickets has fallen. The shift to remote working, accelerated by COVID-19, has slashed commuters’ demand for urban rail season tickets.
  • London accounts for more than 90% of urban rail passengers. The region is home to a mix of underground and overground rail routes that give people easy access through the city and outside of London.
  • The industry is highly concentrated. London’s transport networks bring in the bulk of revenue through Transport for London. The lack of potential for new entrants in London means TfL can maintain its position and dominate the industry.

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  • Critical performance data and rankings
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Industry Statistics and Trends

Market size and recent performance (2013-2028)

Industry revenue has declined at a CAGR of 5.9 % over the past five years, to reach an estimated £3.3bn in 2023.

Trends and Insights

Post-pandemic economic recovery has ignited demand for urban passenger rail

  • During the pandemic, the industry witnessed a drastic decline in passenger ridership, consequent to lockdown restrictions and the rise of remote working arrangements.
  • Additional trends and insights available with purchase
Urban Passenger Rail Operations in the UK
Revenue (2013-2028)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

The growing awareness of environmental issues bolsters the industry’s growth prospects

  • A push for initiatives that enhance air quality in urban areas has been noticeable, particularly in London, which now has the ULEZ in all its boroughs . Other major cities like Birmingham and Newcastle have also adopted Clean Air Zones.

Biggest companies in the Urban Passenger Rail Operations in the UK

Company
Market Share (%)
2024
Revenue (£m)
2024
TRANSPORT FOR LONDON
3,147.0
Tyne and Wear Passenger Transport Executive
88.8
Strathclyde Partnership for Transport
22.2

To view the market share and analysis for all 3 top companies in this industry, view purchase options.

Products & Services Segmentation

Urban Passenger Rail Operations in the UK
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Ordinary tickets, Season tickets and Other. Ordinary tickets is the largest segment of the Urban Passenger Rail Operations in the UK.

Trends and Insights

Contactless and oyster payments grow in popularity due to fare caps and expanding digitalisation

  • Contactless payments are comprised of pay-as-you-go journeys paid for using a contactless card, phone or smartwatch device. The service was developed from TfL’s partnership with the broader banking industry.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

This industry transports passengers by rail through urban, suburban or metropolitan areas via underground, metro and similar systems. This service involves scheduled land transport with fixed routes and timetables. This industry also covers town-to-airport and town-to-station transport by rail.

What's included in this industry?

Contactless paymentsOyster card payments Season rail ticketsOrdinary rail tickets Advertising space

Companies

TRANSPORT FOR LONDONTyne and Wear Passenger Transport ExecutiveStrathclyde Partnership for Transport

Purchase this report to view all 3 major companies in this industry.

Related Terms

ROLLING STOCKLIGHT RAILCONGESTION CHARGEFINANCIAL SUSTAINABILITY

Industry Code

SIC 2007

SIC 49.31/1 - Urban Passenger Rail Operations in the UK

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

COVID-19 demolished urban passenger numbers. Lockdown restrictions from March 2020 meant that people were forced to stay at home to stop the spread of the virus, meaning rail...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2013-2022) and forecast (2023-2028)
  • Employees, including historical (2013-2022) and forecast (2023-2028)
  • Businesses, including historical (2013-2022) and forecast (2023-2028)
  • Profit, including historical (2013-2023)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Demand for season tickets has fallen. The shift to remote working, accelerated by COVID-19, has slashed commuters’ demand for urban rail season tickets.

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2023
  • Product innovation level

Charts

  • Products & services segmentation in 2023
  • Major market segmentation in 2023

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

London accounts for more than 90% of urban rail passengers. The region is home to a mix of underground and overground rail routes that give people easy access through the cit...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2023

Tables

  • Number and share of establishments in each region in 2023
  • Number and share of revenue each region accounts for in 2023
  • Number and share of wages each region accounts for in 2023
  • Number and share of employees in each region in 2023

Detailed analysis

  • Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

The industry is highly concentrated. London’s transport networks bring in the bulk of revenue through Transport for London. The lack of potential for new entrants in London m...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2018-2023
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

TfL’s Night Tube services have boosted demand for the Underground. TfL began running Night Tube services extending the times certain lines run until. People travelling late a...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2019 through 2023
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2023
  • Overview of TRANSPORT FOR LONDON's performance by revenue, market share and profit margin from 2017 through 2023
  • Overview of Tyne and Wear Passenger Transport Executive's performance by revenue, market share and profit margin from 2017 through 2023
  • Overview of Strathclyde Partnership for Transport's performance by revenue, market share and profit margin from 2017 through 2023

Detailed analysis

  • Description and key data for TRANSPORT FOR LONDON, and factors influencing its performance in the industry
  • Description and key data for Tyne and Wear Passenger Transport Executive, and factors influencing its performance in the industry
  • Description and key data for Strathclyde Partnership for Transport, and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

The UK’s urban population determines industry performance. When more people live in urban areas, the potential market for urban rail expands, raising the need for urban rail ...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2013-2028) 
  • Assistance historical data and forecast (2013-2028) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Wages absorb the bulk of industry costs. Heavy unionization means that wages are typically negotiated on a collective basis. Employees have taken strike action to raise wages...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2023
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2023
  • Investment vs. share of economy

Data tables

  • Liquidity Ratios (2017-2021)
  • Coverage Ratios (2017-2021)
  • Leverage Ratios  (2017-2021)
  • Operating Ratios (2017-2021)
  • Assets (2017-2021)
  • Liabilities (2017-2021)
  • Cash Flow & Debt Service Ratios (2013-2028)
  • Revenue per Employee (2013-2028)
  • Revenue per Enterprise (2013-2028)
  • Employees per Establishment (2013-2028)
  • Employees per Enterprise (2013-2028)
  • Average Wage (2013-2028)
  • Wages/Revenue (2013-2028)
  • Establishments per Enterprise (2013-2028)
  • IVA/Revenue (2013-2028)
  • Imports/Demand (2013-2028)
  • Exports/Revenue (2013-2028)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2013-2028)
  • IVA (2013-2028)
  • Establishments (2013-2028)
  • Enterprises (2013-2028)
  • Employment (2013-2028)
  • Exports (2013-2028)
  • Imports (2013-2028)
  • Wages (2013-2028)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Urban Passenger Rail Operations in the UK industry in United Kingdom in 2024?

The market size of the Urban Passenger Rail Operations in the UK industry in United Kingdom is £3.3bn in 2024.

How many businesses are there in the Urban Passenger Rail Operations in the UK industry in 2023?

There are 16 businesses in the Urban Passenger Rail Operations in the UK industry in United Kingdom, which has grown at a CAGR of 1.3 % between 2018 and 2023.

Has the Urban Passenger Rail Operations in the UK industry in United Kingdom grown or declined over the past 5 years?

The market size of the Urban Passenger Rail Operations in the UK industry in United Kingdom has been declining at a CAGR of 5.9 % between 2018 and 2023.

What is the forecast growth of the Urban Passenger Rail Operations in the UK industry in United Kingdom over the next 5 years?

Over the next five years, the Urban Passenger Rail Operations in the UK industry in United Kingdom is expected to grow.

What are the biggest companies in the Urban Passenger Rail Operations in the UK market in United Kingdom?

The biggest companies operating in the Urban Passenger Rail Operations market in United Kingdom are TRANSPORT FOR LONDON, Tyne and Wear Passenger Transport Executive and Strathclyde Partnership for Transport

What does the Urban Passenger Rail Operations in the UK in United Kingdom include?

Contactless payments and Oyster card payments are part of the Urban Passenger Rail Operations in the UK industry.

Which companies have the highest market share in the Urban Passenger Rail Operations in the UK in United Kingdom?

The company holding the most market share in United Kingdom is TRANSPORT FOR LONDON.

How competitive is the Urban Passenger Rail Operations in the UK industry in United Kingdom?

The level of competition is moderate and increasing in the Urban Passenger Rail Operations in the UK industry in United Kingdom.

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Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the UK include:

  • Office for National Statistics
  • Office for Budget Responsibility
  • Bank of England

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.