Mobile Menu

Water Supply in New Zealand - Market Research Report (2014-2029)

Jack Fahey Jack Fahey Melbourne, Australia Last Updated: January 2024 ANZSIC D2811NZ

Revenue

$940.9m

2024-25

$945.6m

Past 5-Year Growth

Profit

$XX.Xm

Employees

1,675

Businesses

144

Wages

$XXX.Xm

Water Supply in New Zealand industry analysis

Water companies have faced difficult conditions over the past five years. Many consumers have become increasingly conscious of their water use as new water meters and volumetric pricing have been rolled out across New Zealand, reducing industry revenue. Further, the COVID-19 pandemic contributed to reduced demand for water across businesses and industry from 2019-20 through 2021-22, with some households and businesses requesting bill payment deferrals. High annual rainfall has also reduced demand from agricultural producers, especially for highly water intensive processes like irrigation. Revenue is expected to decline at an annualised 3.3% over the five years through 2023-24, to $940.9 million. This includes an anticipated fall of 4.2% in 2023-24.

Continuing long-term trends, the industry has struggled to achieve profitability over the past five years, as local and regional councils directly control all industry firms. Additionally, political pressures have limited the industry's ability to raise water rates in response to rising costs. Significant investment in new water storage and filtration assets, and water meters has increased the industry's asset base and depreciation costs. As a result, some water-supplying entities have incurred operating losses over recent years, indicating the continued pressure that high fixed costs place on the ability of the industry to drive up profit margins. These structural factors are likely to keep most water assets in council hands for the foreseeable future. 

Revenue is projected to grow moderately over the next five years, although profit margins will remain suppressed as capital requirements grow and pressure on councils to fund a growing infrastructure deficit limits industry-wide operating surpluses. In addition, a newly elected Central Government (Te Kawanatanga o Aotearoa) has cancelled the proposed Three Waters Reforms, which will keep water assets in council hands and put off an effort to centralise the administration of New Zealand's water. Overall, revenue is forecast to rise at an annualised 0.6% over the five years through 2028-29, to total $971.4 million.

Trends and Insights

  • Slim profit margins are a norm for essential services. Water suppliers are not structurally geared towards generating large profit margins because water is a precious public good.
  • A growing proportion of New Zealand households have had water meters installed. As a result, volumetric water service charges have climbed as a proportion of revenue and consumers are more closely tracking water usage.
  • Urbanised cities account for the highest volume of use. Larger metropolitan cities and regions, such as Auckland, Wellington and Christchurch, have a lower share of industry establishments when compared with their share of the population.
  • Competition is hampered by strict price controls, which have a hold on the average profit margin. Water companies generally operate at a deficit or with low profit margin because of the prevalence of government-owned entities with limited profit incentives.

Access hundreds of analysis and data

  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
  • PDF report or online database with Word, Excel and PowerPoint export options
  • 100% money back guarantee

Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has declined at a CAGR of 3.0 % over the past five years, to reach an estimated $940.9m in 2024.

Trends and Insights

The pandemic accelerated long-term trends in the household water market

  • Demand for water services was heavily constrained in 2019-20 through 2021-22 in response to the COVID-19 pandemic. A sharp drop in migration and tourism activity limited domestic water usage in 2019-20 and 2020-21, contributing to revenue declines.
  • Additional trends and insights available with purchase
Water Supply in New Zealand
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

The Three Waters Reform Programme was cancelled in 2023, delaying structural changes to the industry

  • The Central Government (Te Kawanatanga o Aotearoa) was planning to implement its Three Water Reform Programme from 1 July 2024, implementing wide-ranging structural changes to New Zealand's Water Supply industry.

Biggest companies in the Water Supply in New Zealand

Company
Market Share (%)
2024
Revenue ($m)
2024
Watercare
192.1
Christchurch City Council
81.4
Wellington Water
71.2

To view the market share and analysis for all 5 top companies in this industry, view purchase options.

Products & Services Segmentation

Water Supply in New Zealand
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Fixed water service charges, Volumetric water service charges and Other water services. Fixed water service charges is the largest segment of the Water Supply in New Zealand.

Trends and Insights

Volumetric water service charges encourage households to conserve water

  • Volumetric water services allow water suppliers to recover ongoing operational costs on a user-pays basis.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Industry operators filter, treat and supply water to households and businesses. Industry firms also supply water to agricultural businesses for the purposes of irrigation.

What's included in this industry?

Water reservoir operationWater distribution by pipelinesFiltration plant operationDesalination plant operationPumping station operation

Companies

WatercareChristchurch City CouncilWellington Water

Purchase this report to view all 5 major companies in this industry.

Related Terms

TURBIDITYGROUNDWATERSURFACE WATERAQUIFER

Industry Code

ANZSIC 2006

ANZSIC 2811 - Water Supply in New Zealand

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Slim profit margins are a norm for essential services. Water suppliers are not structurally geared towards generating large profit margins because water is a precious public ...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

A growing proportion of New Zealand households have had water meters installed. As a result, volumetric water service charges have climbed as a proportion of revenue and cons...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Urbanised cities account for the highest volume of use. Larger metropolitan cities and regions, such as Auckland, Wellington and Christchurch, have a lower share of industry ...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each region in 2024
  • Number and share of revenue each region accounts for in 2024
  • Number and share of wages each region accounts for in 2024
  • Number and share of employees in each region in 2024

Detailed analysis

  • Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Competition is hampered by strict price controls, which have a hold on the average profit margin. Water companies generally operate at a deficit or with low profit margin bec...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Higher prices and rising water use drive revenue. Water companies are tightly regulated for household services but charges vary for commercial and industrial users.

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Watercare's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Christchurch City Council's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Wellington Water's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of revenue, market share and profit margin trend for 2 additional companies

Detailed analysis

  • Description and key data for Watercare, and factors influencing its performance in the industry
  • Description and key data for Christchurch City Council, and factors influencing its performance in the industry
  • Description and key data for Wellington Water, and factors influencing its performance in the industry
  • Description, key data and performance trends for 2 additional companies

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Steady population increases raise the need for water services. Consumers require water for drinking, cooking, bathing and other purposes. Typically, demand for water supply i...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Profit margins are tight, even for well-regulated companies. Water supply companies typically don’t aim to make a profit, but instead seek to recover their capital and ongoin...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Water Supply industry in New Zealand in 2024?

The market size of the Water Supply industry in New Zealand is $940.9m in 2024.

How many businesses are there in the Water Supply in New Zealand industry in 2024?

There are 144 businesses in the Water Supply industry in New Zealand, which has grown at a CAGR of 3.2 % between 2019 and 2024.

Has the Water Supply industry in New Zealand grown or declined over the past 5 years?

The market size of the Water Supply industry in New Zealand has been declining at a CAGR of 3.0 % between 2019 and 2024.

What is the forecast growth of the Water Supply industry in New Zealand over the next 5 years?

Over the next five years, the Water Supply industry in New Zealand is expected to grow.

What are the biggest companies in the Water Supply market in New Zealand?

The biggest companies operating in the Water Supply market in New Zealand are Watercare, Christchurch City Council and Wellington Water

What does the Water Supply in New Zealand include?

Water reservoir operation and Water distribution by pipelines are part of the Water Supply industry.

Which companies have the highest market share in the Water Supply in New Zealand?

The company holding the most market share in New Zealand is Watercare.

How competitive is the Water Supply industry in New Zealand?

The level of competition is low and steady in the Water Supply industry in New Zealand.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • There are no industries to display.

View all industries in New Zealand

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in New Zealand include:

  • Statistics New Zealand
  • New Zealand Company Register
  • Ministry of Business, Innovation & Employment

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.