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Cleaning & Maintenance Supplies Distributors in the US - Market Research Report (2014-2029)

Vlad Khaustovich Vlad Khaustovich New York, United States Last Updated: June 2024 NAICS OD5520

Revenue

$9.9bn

2024

$9.9bn

Past 5-Year Growth

Profit

$XXX.Xm

Employees

15,130

Businesses

1,342

Wages

$XXX.Xm

Cleaning & Maintenance Supplies Distributors in the US industry analysis

The cleaning and maintenance supplies distributors industry has faced significant challenges due to the rise of direct sales and e-commerce channels. Manufacturers have increasingly adopted direct-to-consumer strategies, bypassing traditional distributors to offer lower prices, which appeals to cost-conscious consumers. E-commerce platforms and specialized cleaning supplies websites have further facilitated easy access to a wide range of products with the convenience of fast delivery. This shift has led to a gradual decline in the industry. The pandemic exacerbated this decline, though it was less severe than the downturn in 2009 due to increased cleaning efforts and government stimulus.

Trends and Insights

  • Direct-to-consumer sales and e-commerce are reshaping the industry. Cleaning supplies manufacturers are now bypassing traditional distributors to offer more cost-effective products directly to consumers.
  • Automation in janitorial equipment is set to increase. More building service contractors are expected to adopt autonomous mobile robots to address labor shortages, as well as client demands for clean-proofing, through detailed data.
  • Cleaning and maintenance supplies distributors locate in regions with significant downstream markets, including prominent industrial and commercial markets. They find success in areas with dense populations like Florida, New York and California.
  • Intense price competition forces distributors to reduce their prices to remain competitive. High price competition has contributed to a reduction in the number of small companies participating in the industry.
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Everything you need in one report

  • Reliable market estimates from 2014-2029
  • Competitive analysis, industry segmentation, financial benchmarks
  • Powerful SWOT, Porter’s Five Forces and risk management frameworks
  • Online membership platform with PDF, Word, Excel and PPT exports

Industry Overview

Market size and recent performance (2014-2029)

Industry revenue has declined at a CAGR of 2.4 % over the past five years, to reach an estimated $9.9bn in 2024.

Trends and Insights

The industry has been heavily challenged by direct sales and e-commerce channels

  • Many manufacturers of cleaning and maintenance supplies and equipment have increasingly adopted direct-to-consumer sales strategies. By bypassing traditional distributors, manufacturers have been able to offer products at lower prices, attracting customers who seek cost savings.
  • Additional trends and insights available with purchase

Industry outlook (2024-2029)

Market size is projected to decline over the next five years.

Trends and Insights

Future growth in direct and e-commerce sales will continue to impact the industry

  • As more manufacturers opt for direct distribution and alternative supply chain models, the role and relevance of wholesalers will continue to evolve, impacting the broader wholesale sector as well as the cleaning and maintenance supplies distributors in particular.

Biggest companies in the Cleaning & Maintenance Supplies Distributors in the US

Company
Market Share (%)
2024
Revenue ($m)
2024
Profit ($m)
2024
Profit Margin (%)
2024
Supplyworks Inc.
1,082.1
143.8
13.3
Essendant Inc.
746.3
32.3
4.3
Veritiv Corporation
634.1
40.7
6.4

To view the market share and analysis for all 3 top companies in this industry, view purchase options.

Products & Services Segmentation

Cleaning & Maintenance Supplies Distributors in the US

Products & Services

Industry revenue is measured across several distinct product and services lines, including Chemical supplies, All janitorial products, supplies and accessories and Janitorial and industrial cleaning equipment. Chemical supplies is the largest segment of the Cleaning & Maintenance Supplies Distributors in the US.

Trends and Insights

Paper and plastic products represent an affordable alternative for customers

  • This segment primarily includes paper towels, facial tissue, and toilet tissue, but also includes paper napkins, industrial wipers, paper and plastic industrial receptacle liners and packaging products.
  • More insights available in the full report

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Competitors

  • There are no industries to display.

Complementors

  • Janitorial Equipment Supply Wholesaling in the US
  • Chemical Wholesaling in the US
  • Janitorial Services in the US

International industries

  • Industrial and Agricultural Chemical Product Wholesaling in Australia
  • Industrial and Agricultural Chemical Product Wholesaling in New Zealand
  • Chemical Product Wholesaling in the UK

View all industries in United States

Table of Contents

About this industry

Industry definition

The industry distributes specialized equipment and supplies for cleaning and maintenance services on a merchant wholesale basis. Products include janitorial and chemical cleaning solutions, waste receptacles and facility maintenance.

What's included in this industry?

Paper and plastics products wholesalingChemical supplies wholesalingJanitorial supplies and accessories wholesalingJanitorial and industrial cleaning equipment wholesalingService receipts, labor charges, and equipment installation

Companies

Supplyworks Inc.Essendant Inc.Veritiv Corporation

Purchase this report to view all 3 major companies in this industry.

Related Terms

ECONOMIES OF SCALEJANITORIALWHOLESALE BYPASS

Industry Code

NAICS 2017

NAICS 42385 - Cleaning & Maintenance Supplies Distributors in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Direct-to-consumer sales and e-commerce are reshaping the industry. Cleaning supplies manufacturers are now bypassing traditional distributors to offer more cost-effective pr...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Automation in janitorial equipment is set to increase. More building service contractors are expected to adopt autonomous mobile robots to address labor shortages, as well as...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Cleaning and maintenance supplies distributors locate in regions with significant downstream markets, including prominent industrial and commercial markets. They find success...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each state in 2024
  • Number and share of revenue each state accounts for in 2024
  • Number and share of wages each state accounts for in 2024
  • Number and share of employees in each state in 2024

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Intense price competition forces distributors to reduce their prices to remain competitive. High price competition has contributed to a reduction in the number of small compa...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Essendant's new interim CEO looks to fast-track B2B e-commerce. In the second quarter of 2024, Essendant named David Boone as interim CEO to replace Harry Dochelli. Under the...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Supplyworks Inc.'s performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Essendant Inc.'s performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Veritiv Corporation's performance by revenue, market share and profit margin from 2018 through 2024

Detailed analysis

  • Description and key data for Supplyworks Inc., and factors influencing its performance in the industry
  • Description and key data for Essendant Inc., and factors influencing its performance in the industry
  • Description and key data for Veritiv Corporation, and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

To combat commoditization, distributors are investing more in innovative products, such as eco-friendly cleaning solutions and IoT-enabled maintenance tools. These differenti...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Wages have declined as a share of industry revenue. The lower wage costs have been impacted by contracting employment rather than lower average wages.

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2017-2022)
  • Industry Tax Structure (2017-2022)
  • Income Statement (2017-2022)
  • Balance Sheet (2017-2022)
  • Liquidity Ratios (2017-2022)
  • Coverage Ratios (2017-2022)
  • Leverage Ratios  (2017-2022)
  • Operating Ratios (2017-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.

Frequently Asked Questions

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Cleaning & Maintenance Supplies Distributors in the US industry in United States in 2024?

The market size of the Cleaning & Maintenance Supplies Distributors in the US industry in United States is $9.9bn in 2024.

How many businesses are there in the Cleaning & Maintenance Supplies Distributors in the US industry in 2024?

There are 1,342 businesses in the Cleaning & Maintenance Supplies Distributors in the US industry in United States, which has declined at a CAGR of 2.3 % between 2019 and 2024.

Has the Cleaning & Maintenance Supplies Distributors in the US industry in United States grown or declined over the past 5 years?

The market size of the Cleaning & Maintenance Supplies Distributors in the US industry in United States has been declining at a CAGR of 2.4 % between 2019 and 2024.

What is the forecast growth of the Cleaning & Maintenance Supplies Distributors in the US industry in United States over the next 5 years?

Over the next five years, the Cleaning & Maintenance Supplies Distributors in the US industry in United States is expected to decline.

What are the biggest companies in the Cleaning & Maintenance Supplies Distributors in the US market in United States?

The biggest companies operating in the Cleaning & Maintenance Supplies Distributors market in United States are Supplyworks Inc., Essendant Inc. and Veritiv Corporation

What does the Cleaning & Maintenance Supplies Distributors in the US in United States include?

Paper and plastics products wholesaling and Chemical supplies wholesaling are part of the Cleaning & Maintenance Supplies Distributors in the US industry.

Which companies have the highest market share in the Cleaning & Maintenance Supplies Distributors in the US in United States?

The company holding the most market share in United States is Supplyworks Inc..

How competitive is the Cleaning & Maintenance Supplies Distributors in the US industry in United States?

The level of competition is moderate and steady in the Cleaning & Maintenance Supplies Distributors in the US industry in United States.