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Auto Windshield Repair Services in the US - Market Research Report (2014-2029)

Evan Jozkowski Evan Jozkowski New York, United States Last Updated: March 2024 NAICS OD5629

Revenue

$8.5bn

2024

$8.5bn

Past 5-Year Growth

Profit

$X.Xbn

Employees

47,904

Businesses

20,202

Wages

$X.Xbn

Auto Windshield Repair Services in the US industry analysis

Auto windshield repair service providers primarily engage in replacing, repairing and tinting automotive glass. While some repairs are essential for vehicle safety, the majority of repairs, replacements and tinting jobs rely on economic conditions. Strong per capita disposable income and consumer confidence will encourage nonessential auto windshield repair services.  Consumers may defer repairs during periods of economic uncertainty. Even so, large companies managed to carry revenue through the pandemic, relying on value-added services, like mobile replacements, to generate revenue. Revenue ballooned at an expected CAGR of 4.4% to $8.5 billion through the current period, including a 0.9% jump in 2024, where profit reached 13.2%. 

Trends and Insights

  • Companies benefited from strong growth through the current period. More motor vehicle registrations alongside pent-up demand for travel created favorable conditions for repair services.
  • Repair services provide windshield repair and replacement services for automobiles, trucks, buses and other vehicles. Companies also offer tinting and other discretionary services.
  • Auto windshield repair services often operate in highly populated regions with more driving activity. Generally, establishments follow the population spread.
  • Companies compete to offer the best services at the lowest cost. Consumers have increasingly valued convenience, leading to greater demand for mobile replacement services.

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 4.4 % over the past five years, to reach an estimated $8.5bn in 2024.

Trends and Insights

The pandemic altered operational capacity

  • Most states deemed car repair shops, including auto windshield repair services, essential during the pandemic, permitting these businesses to remain open amid quarantine and lockdown restrictions. Still, lower driving activity and depressed driving activity encouraged consumers to delay nonessential repairs.
  • Additional trends and insights available with purchase
Auto Windshield Repair Services in the US
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

Advancing driver-assistance systems (ADAS) will alter the industry

  • The industry's potential customer base is expanding, highlighted by more motor vehicle registrations through the outlook period. Even so, more cars manufactured with advanced driver-assistance systems (ADAS) will reduce the total number of vehicle collisions.

Biggest companies in the Auto Windshield Repair Services in the US

Company
Market Share (%)
2024
Revenue ($m)
2024
Profit ($m)
2024
Profit Margin (%)
2024
Belron
2,977.7
302.8
10.2

To view the market share and analysis for all 1 top companies in this industry, view purchase options.

Products & Services Segmentation

Auto Windshield Repair Services in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Windshield repair and replacement for cars , Windshield repair and replacement for light duty trucks and Windshield repair and replacement for heavy trucks, buses and motor . Windshield repair and replacement for cars is the largest segment of the Auto Windshield Repair Services in the US.

Trends and Insights

Windshield repair and replacement for automobiles accounts for the largest service segment

  • Demand for car windshield repairs largely depends on the level of per capita disposable income and other external factors, like weather conditions, car sales, insurance coverage and vehicle mileage.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Auto windshield repair services primarily replace, repair and tint the various glass components of automotive vehicles. These automobiles include passenger cars, trucks and vans. This industry does not include companies that predominantly offer repair services for automotive vehicles.

What's included in this industry?

Replacing automotive glassRepairing automotive glassTinting automotive glass

Companies

Belron

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Related Terms

LAMINATED GLASSACOUSTIC INTERLAYERRESINMYLAR

Industry Code

NAICS 2017

NAICS 81112 - Auto Windshield Repair Services in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Companies benefited from strong growth through the current period. More motor vehicle registrations alongside pent-up demand for travel created favorable conditions for repai...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Repair services provide windshield repair and replacement services for automobiles, trucks, buses and other vehicles. Companies also offer tinting and other discretionary ser...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Auto windshield repair services often operate in highly populated regions with more driving activity. Generally, establishments follow the population spread.

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each state in 2024
  • Number and share of revenue each state accounts for in 2024
  • Number and share of wages each state accounts for in 2024
  • Number and share of employees in each state in 2024

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Companies compete to offer the best services at the lowest cost. Consumers have increasingly valued convenience, leading to greater demand for mobile replacement services.

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Safelite dominates the domestic market. The company has leveraged its recognizable brand and massive scope to offer value-added services at lower prices compared with smaller...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Belron's performance by revenue, market share and profit margin from 2018 through 2024

Detailed analysis

  • Description and key data for Belron, and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Companies must be aware of various federal, state and local regulations. Most states have varying regulations regarding tint levels and crack-related repair requirements.

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Auto windshield repair services are labor-intensive. Companies rely on skilled technicians to provide superior services and pay premium wages to attract workers from competit...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2017-2022)
  • Industry Tax Structure (2017-2022)
  • Income Statement (2017-2022)
  • Balance Sheet (2017-2022)
  • Liquidity Ratios (2017-2022)
  • Coverage Ratios (2017-2022)
  • Leverage Ratios  (2017-2022)
  • Operating Ratios (2017-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Auto Windshield Repair Services in the US industry in United States in 2024?

The market size of the Auto Windshield Repair Services in the US industry in United States is $8.5bn in 2024.

How many businesses are there in the Auto Windshield Repair Services in the US industry in 2024?

There are 20,202 businesses in the Auto Windshield Repair Services in the US industry in United States, which has grown at a CAGR of 3.4 % between 2019 and 2024.

Has the Auto Windshield Repair Services in the US industry in United States grown or declined over the past 5 years?

The market size of the Auto Windshield Repair Services in the US industry in United States has been growing at a CAGR of 4.4 % between 2019 and 2024.

What is the forecast growth of the Auto Windshield Repair Services in the US industry in United States over the next 5 years?

Over the next five years, the Auto Windshield Repair Services in the US industry in United States is expected to grow.

What are the biggest companies in the Auto Windshield Repair Services in the US market in United States?

The biggest company operating in the Auto Windshield Repair Services market in United States is Belron

What does the Auto Windshield Repair Services in the US in United States include?

Replacing automotive glass and Repairing automotive glass are part of the Auto Windshield Repair Services in the US industry.

Which companies have the highest market share in the Auto Windshield Repair Services in the US in United States?

The company holding the most market share in United States is Belron.

How competitive is the Auto Windshield Repair Services in the US industry in United States?

The level of competition is high and steady in the Auto Windshield Repair Services in the US industry in United States.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • Truck Repair in the US
  • Trailer & RV Repair Services in the US

Complementors

  • Auto Mechanics in the US
  • Car Body Shops in the US
  • Car Wash & Auto Detailing in the US
  • Oil Change Services in the US

International industries

  • Car Body Shops in Canada
  • Motor Vehicle Body, Paint and Interior Repair in Australia
  • Motor Vehicle Body, Paint and Interior Repair in New Zealand
  • Car Repair Services in China

View all industries in United States

Methodology

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Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

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