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Ice Cream Stores in the US - Market Research Report (2014-2029)

Demetrios Berdousis Demetrios Berdousis New York, United States Last Updated: January 2024 NAICS OD4317

Revenue

$6.6bn

2024

$6.6bn

Past 5-Year Growth

Profit

$XXX.Xm

Employees

136k

Businesses

17,059

Wages

$X.Xbn

Ice Cream Stores in the US industry analysis

Operators in the Ice Cream Stores industry serve dessert-craving customers a range of frozen treats, including ice cream, gelato and sorbet, as well as various toppings, ranging from crushed candies to flavored syrups. With rising per capita disposable income and per capita dairy consumption, ice cream stores have experienced a jump in demand over the past five years. With rising inflation pushing ice cream prices higher, consumers have opted for the ice cream gallons at the supermarkets, leaving the fresh-scooped cones or bowls offered at local ice cream shops. In 2020, industry revenue fell as consumers boosted stock-up activity at supermarkets and visited industry establishments less amid stay-at-home orders during the pandemic. Customers have gradually been returning to industry establishments considering growing vaccination rates, boosting industry revenue. Over the past five years, revenue has grown at a CAGR of 3.4% to $6.6 billion, including an expected 1.8% boost in 2023. Profit is expected to lag to 4.2% of revenue in 2023 from 4.6% in 2018.

Trends and Insights

  • Ice cream shops have attracted consumers by serving sorbet, a healthier, water-based product and changing their product offerings. These products come at a premium, which has supported industry revenue in recent years.
  • Drive-through service has become an increasingly popular option for ice cream stores. This service expanded strongly during the pandemic.
  • The distribution of the population largely determines the geographic distribution of the Ice Cream Stores industry. As a service industry, ice cream stores depend on customers near them.
  • Ice cream stores have experienced heightened competition. Consumers opt for healthier dessert treats, such as frozen yogurt, instead of products like ice cream or gelato, which are typically higher in fat and sugar.
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Everything you need in one report

  • Reliable market estimates from 2014-2029
  • Competitive analysis, industry segmentation, financial benchmarks
  • Powerful SWOT, Porter’s Five Forces and risk management frameworks
  • Online membership platform with PDF, Word, Excel and PPT exports

Industry Overview

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 3.4 % over the past five years, to reach an estimated $6.6bn in 2024.

Trends and Insights

The pandemic temporarily reduced foot traffic at ice cream stores

  • Ice cream shops that kept their establishments open took the necessary precautions, such as mandatory masks and gloves and pickup and delivery options.
  • Additional trends and insights available with purchase

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

The declining healthy eating index will support industry growth over the next five years

  • According to the Office of Disease Prevention and Health Promotion (DPHP), saturated fats, which are present in ice cream and gelato, push up consumers' blood cholesterol levels and the risk of developing coronary heart disease.

Biggest companies in the Ice Cream Stores in the US

Company
Market Share (%)
2023
Revenue ($m)
2023
Profit ($m)
2023
Profit Margin (%)
2023
Cold Stone Creamery Inc.
19.2
0.8
4.3
Berkshire Hathaway Inc.
1.4
0.1
7.1

To view the market share and analysis for all 2 top companies in this industry, view purchase options.

Products & Services Segmentation

Ice Cream Stores in the US

Products & Services

Industry revenue is measured across several distinct product and services lines, including Packaged ice cream, Ice cream served over a counter and Beverages served over a counter. Packaged ice cream is the largest segment of the Ice Cream Stores in the US.

Trends and Insights

Ice cream stores sell most ice cream over the counter

  • This service model is common for ice cream stores and is similar to the style of fast-casual and fast-food restaurants.
  • More insights available in the full report

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Competitors

  • Coffee & Snack Shops in the US
  • Fast Food Restaurants in the US

Complementors

  • Dairy Product Production in the US
  • Ice Cream Production in the US

International industries

  • Global Bakery Goods Manufacturing
  • Ice Cream Stores in Australia
  • Soft Drink and Pre-Packaged Food Wholesaling in New Zealand

View all industries in United States

Table of Contents

About this industry

Industry definition

This industry comprises establishments that prepare or serve ice cream, ice cream treats, sorbet and gelato. Purchases may be consumed on-site, taken out or delivered. Ice cream is made from dairy products or dairy alternatives, such as soy milk. Gelato generally has a lower butterfat content than ice cream, while sorbet is a sweetened water that is flavored with fruit. Most stores offer ice cream, ice cream treats and ice cream with toppings.

What's included in this industry?

Selling hard and soft-serve ice creamSelling sorbetSelling novelty ice cream treatsSelling gelato

Companies

Cold Stone Creamery Inc.Berkshire Hathaway Inc.

Purchase this report to view all 2 major companies in this industry.

Related Terms

PREMIUM ICE CREAMPASTREURIZATIONHOMOGENIZATIONBATCH FREEZER

Industry Code

NAICS 2017

NAICS 72251 - Ice Cream Stores in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Ice cream shops have attracted consumers by serving sorbet, a healthier, water-based product and changing their product offerings. These products come at a premium, which has...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Drive-through service has become an increasingly popular option for ice cream stores. This service expanded strongly during the pandemic.

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

The distribution of the population largely determines the geographic distribution of the Ice Cream Stores industry. As a service industry, ice cream stores depend on customer...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each state in 2024
  • Number and share of revenue each state accounts for in 2024
  • Number and share of wages each state accounts for in 2024
  • Number and share of employees in each state in 2024

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Ice cream stores have experienced heightened competition. Consumers opt for healthier dessert treats, such as frozen yogurt, instead of products like ice cream or gelato, whi...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

No single ice cream store accounts for at least 5.0% of revenue. The industry is highly fragmented, with many small-scale stores scattered across the country.

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Cold Stone Creamery Inc.'s performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Berkshire Hathaway Inc.'s performance by revenue, market share and profit margin from 2018 through 2024

Detailed analysis

  • Description and key data for Cold Stone Creamery Inc., and factors influencing its performance in the industry
  • Description and key data for Berkshire Hathaway Inc., and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Ice cream stores must follow labeling and product content guidelines set by the FDA. False content claims can result in penalties.

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

The cost structure for ice cream stores depends on the size, location and product portfolio. Profit has inched down in recent years due to hikes in milk prices.

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2017-2022)
  • Industry Tax Structure (2017-2022)
  • Income Statement (2017-2022)
  • Balance Sheet (2017-2022)
  • Liquidity Ratios (2017-2022)
  • Coverage Ratios (2017-2022)
  • Leverage Ratios  (2017-2022)
  • Operating Ratios (2017-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Methodology

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Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.

Frequently Asked Questions

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Ice Cream Stores in the US industry in United States in 2024?

The market size of the Ice Cream Stores in the US industry in United States is $6.6bn in 2024.

How many businesses are there in the Ice Cream Stores in the US industry in 2024?

There are 17,059 businesses in the Ice Cream Stores in the US industry in United States, which has grown at a CAGR of 1.6 % between 2019 and 2024.

Has the Ice Cream Stores in the US industry in United States grown or declined over the past 5 years?

The market size of the Ice Cream Stores in the US industry in United States has been growing at a CAGR of 3.4 % between 2019 and 2024.

What is the forecast growth of the Ice Cream Stores in the US industry in United States over the next 5 years?

Over the next five years, the Ice Cream Stores in the US industry in United States is expected to grow.

What are the biggest companies in the Ice Cream Stores in the US market in United States?

The biggest companies operating in the Ice Cream Stores market in United States are Cold Stone Creamery Inc. and Berkshire Hathaway Inc.

What does the Ice Cream Stores in the US in United States include?

Selling hard and soft-serve ice cream and Selling sorbet are part of the Ice Cream Stores in the US industry.

Which companies have the highest market share in the Ice Cream Stores in the US in United States?

The company holding the most market share in United States is Cold Stone Creamery Inc..

How competitive is the Ice Cream Stores in the US industry in United States?

The level of competition is moderate and steady in the Ice Cream Stores in the US industry in United States.