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Laundromats in the US - Market Research Report (2013-2028)

Christian Perdomo Christian Perdomo New York, United States Last Updated: November 2023 NAICS 81231

Revenue

$6.6bn

2023

$6.6bn

Past 5-Year Growth

Profit

$X.Xbn

Employees

49,688

Businesses

20,099

Wages

$X.Xbn

Laundromats in the US industry analysis

Rising utility costs have put considerable pressure on the laundromat industry. However, following the Federal Reserve's decision to aggressively raise interest rates multiple times in 2022-2023, a tighter policy has affected budgets and decreased disposable income, favoring the industry. So, industry-wide revenue has increased at a CAGR of 0.5% over the past five years, including an estimated 1.5% decrease in 2023 and is expected to total $6.6 billion. In the same year, profit is projected to increase to 22.2%.

Trends and Insights

  • The drop in home ownership in 2022-2023, because of recessionary pressures, has led to an expansion of laundromat services. More people cannot afford the repair, replacement, or purchase of new washers and dryers, so they are compelled to seek alternatives.
  • The most significant sector of the Laundromats industry comprises washer and dryer services, which operate through coin, card, or attendant-operated facilities. Demand has surged as more homeowners find less disposable income to purchase their appliances, primarily because of increased interest rates, which have increased household machines' costs.
  • The Southeast is the most populous region in the United States. Still, establishments are less prominent in the region because a higher percentage of the population lives in suburban or rural areas.
  • Laundromats compete mainly based on price, quality of service, location and extra services offered. There is significant price-based competition in the industry.
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Everything you need in one report

  • Reliable market estimates from 2013-2028
  • Competitive analysis, industry segmentation, financial benchmarks
  • Powerful SWOT, Porter’s Five Forces and risk management frameworks
  • Online membership platform with PDF, Word, Excel and PPT exports

Industry Overview

Market size and recent performance (2013-2028)

Industry revenue has grown at a CAGR of 0.5 % over the past five years, to reach an estimated $6.6bn in 2023.

Trends and Insights

Rising laundromat demand linked to economic challenges, housing volatility and seasonal factors

  • During recessionary periods and housing market volatility, laundromat usage typically increases as more people cannot afford to purchase or repair laundry machines and opt for rental housing.
  • Additional trends and insights available with purchase

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

The economic contraction will lead to a boosted demand for laundromat services

  • The rising interest rates in 2022-2023 by the Federal Reserve will dampen demand for housing, increasing the need for rental properties, which are the industry's largest target market.

Biggest companies in the Laundromats in the US

Company
Market Share (%)
2023
Revenue ($m)
2023
Profit ($m)
2023
Profit Margin (%)
2023
Csc Serviceworks, Inc.
1,008.1
162.5
16.1

To view the market share and analysis for all 1 top companies in this industry, view purchase options.

Products & Services Segmentation

Laundromats in the US

Products & Services

Industry revenue is measured across several distinct product and services lines, including Washer services, Self-service dry cleaning and Commercial laundry services. Washer services is the largest segment of the Laundromats in the US.

Trends and Insights

Washer and dryer services comprise the largest industry segment

  • This segment comprises establishments offering public access to laundry appliances like washing and drying machines. These facilities operate by coin, card or a store attendant's assistance.
  • More insights available in the full report

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Competitors

  • Dry Cleaners in the US
  • Industrial Laundry & Linen Supply in the US

Complementors

  • Soap & Cleaning Compound Manufacturing in the US
  • Major Household Appliance Manufacturing in the US

International industries

  • Dry Cleaners in Canada
  • Laundry and Dry-Cleaning Services in Australia
  • Dry-Cleaning & Other Cleaning Services in the UK

View all industries in United States

Table of Contents

About this industry

Industry definition

Companies in this industry primarily manage facilities with coin-operated or similar laundry and dry-cleaning equipment for customer use on the premises. Laundromats also supply and service coin-operated, smart card or similar self-service laundry and dry-cleaning equipment for customer use in other places of businesses, like apartments and dormitories.

What's included in this industry?

Automatic laundries, coin-operatedCoin-operated dry cleaners and laundriesCoin-operated laundry and dry-cleaning routes Dry-cleaning services, coin-operated or similar self-serviceLaundries, coin-operated or similar self-serviceLaundry services, coin-operated or similar self-serviceSelf-service dry cleaners and laundries

Companies

Csc Serviceworks, Inc.

Purchase this report to view all 1 major companies in this industry.

Related Terms

TOP-LOADROUTE OPERATORWASH-AND-FOLD SERVICES

Industry Code

NAICS 2017

NAICS 81231 - Laundromats in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

The drop in home ownership in 2022-2023, because of recessionary pressures, has led to an expansion of laundromat services. More people cannot afford the repair, replacement,...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2013-2022) and forecast (2023-2028)
  • Employees, including historical (2013-2022) and forecast (2023-2028)
  • Businesses, including historical (2013-2022) and forecast (2023-2028)
  • Profit, including historical (2013-2023)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

The most significant sector of the Laundromats industry comprises washer and dryer services, which operate through coin, card, or attendant-operated facilities. Demand has su...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2023
  • Product innovation level

Charts

  • Products & services segmentation in 2023
  • Major market segmentation in 2023

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

The Southeast is the most populous region in the United States. Still, establishments are less prominent in the region because a higher percentage of the population lives in ...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2023

Tables

  • Number and share of establishments in each state in 2023
  • Number and share of revenue each state accounts for in 2023
  • Number and share of wages each state accounts for in 2023
  • Number and share of employees in each state in 2023

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Laundromats compete mainly based on price, quality of service, location and extra services offered. There is significant price-based competition in the industry.

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2018-2023
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Csc Serviceworks Inc. is a private company with an estimated 3,000 employees. The company has a significant market share of laundromats in the United States.

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2019 through 2023
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2023
  • Overview of Csc Serviceworks, Inc.'s performance by revenue, market share and profit margin from 2017 through 2023

Detailed analysis

  • Description and key data for Csc Serviceworks, Inc., and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Some regulations vary at the state and local levels. Laundromats must frequently contact local business administration offices to determine which licenses are required.

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2013-2028) 
  • Assistance historical data and forecast (2013-2028) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Volatile economic conditions have led to an increase in profits. The actual economic downturn has triggered a decrease in consumer spending, prompting individuals to search f...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2023
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2023
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2016-2021)
  • Industry Tax Structure (2016-2021)
  • Income Statement (2016-2021)
  • Balance Sheet (2016-2021)
  • Liquidity Ratios (2016-2021)
  • Coverage Ratios (2016-2021)
  • Leverage Ratios  (2016-2021)
  • Operating Ratios (2016-2021)
  • Cash Flow & Debt Service Ratios (2013-2028)
  • Revenue per Employee (2013-2028)
  • Revenue per Enterprise (2013-2028)
  • Employees per Establishment (2013-2028)
  • Employees per Enterprise (2013-2028)
  • Average Wage (2013-2028)
  • Wages/Revenue (2013-2028)
  • Establishments per Enterprise (2013-2028)
  • IVA/Revenue (2013-2028)
  • Imports/Demand (2013-2028)
  • Exports/Revenue (2013-2028)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2013-2028)
  • IVA (2013-2028)
  • Establishments (2013-2028)
  • Enterprises (2013-2028)
  • Employment (2013-2028)
  • Exports (2013-2028)
  • Imports (2013-2028)
  • Wages (2013-2028)

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.

Frequently Asked Questions

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What is the market size of the Laundromats in the US industry in United States in 2024?

The market size of the Laundromats in the US industry in United States is $6.6bn in 2024.

How many businesses are there in the Laundromats in the US industry in 2023?

There are 20,099 businesses in the Laundromats in the US industry in United States, which has grown at a CAGR of 0.5 % between 2018 and 2023.

Has the Laundromats in the US industry in United States grown or declined over the past 5 years?

The market size of the Laundromats in the US industry in United States has been growing at a CAGR of 0.5 % between 2018 and 2023.

What is the forecast growth of the Laundromats in the US industry in United States over the next 5 years?

Over the next five years, the Laundromats in the US industry in United States is expected to grow.

What are the biggest companies in the Laundromats in the US market in United States?

The biggest company operating in the Laundromats market in United States is Csc Serviceworks, Inc.

What does the Laundromats in the US in United States include?

Automatic laundries, coin-operated and Coin-operated dry cleaners and laundries are part of the Laundromats in the US industry.

Which companies have the highest market share in the Laundromats in the US in United States?

The company holding the most market share in United States is Csc Serviceworks, Inc..

How competitive is the Laundromats in the US industry in United States?

The level of competition is high and increasing in the Laundromats in the US industry in United States.