Industry Statistics and Trends
Computer & Communication Equipment Repair in Europe key trends
Shrinking demand dents revenue.
Lower computer prices and a trend towards smaller, less-durable computers lead consumers to replace their broken devices instead of having them fixed, reducing demand for repair companies.
Technological developments will be a beacon of hope for some newcomers.
New technologies, such as VR and AR, bring with them untapped repair markets, offering potential entry points for new businesses and restructuring the market.
Access all insights and trends with purchase. View purchase options.
Computer & Communication Equipment Repair in Europe
Industry Revenue
Total value and annual change from 2011-2029. Includes 5-year outlook.
Access the 5-year outlook with purchase. View purchase options
Computer & Communication Equipment Repair in Europe market size (2019-2024)
Industry revenue has declined at a CAGR of 6.1 % over the past five years, to reach an estimated €21.5bn in 2024.
Trends and Insights
Tech equipment prices have trended down in Europe, stealing demand from repairs
- According to Eurostat, the average price of a computer in the EU fell by 9.5% between 2019 and 2022, while the average price of a smartphone dropped by 14.3%. Tech equipment prices have tumbled, prompting consumers to favour replacements over repairs, picking away at demand for computer and communication equipment repair services.
Access all 6 market size insights and trends with purchase. View purchase options.
Computer & Communication Equipment Repair in Europe outlook (2024-2029)
Market size is projected to grow over the next five years.
With shortening computer device life cycles, consumers may favour more frequent replacements
- Manufacturers are gradually reducing the life cycles of their computer devices, compelling people to replace them more frequently. Studies by Gartner and International Data Corporation (IDC) suggest that the average product life cycle for a PC in EU was 5.3 years in 2022, down from 6.1 years in 2021.
Access all 5 forward-looking insights and industry data forecasts with purchase. View purchase options.
Revenue
€21.5bn
Employees
192k
Wages
€X.Xbn
European Leaders & Laggards
Top 5 Countries
- Turkey +15.8%
- Romania +11.5%
- Spain +11.3%
- United Kingdom +9.3%
- Italy +7.2%
Bottom 5 Countries
- Sweden -8.5%
- Luxembourg -8.3%
- Austria -7.8%
- Finland -7.5%
- Norway -7.2%
* CAGR values are for the years 2019-2024.
Explore all 37 country performance rankings and data sheets with your membership purchase.
Biggest companies in the Computer & Communication Equipment Repair in Europe
| Company | Market Share (%)
2024 | Revenue (€m)
2024 | Profit (€m)
2024 | Profit Margin (%)
2024 |
|---|---|---|---|---|
Samsung Electronics Co Ltd | 251,250.0 | 28,140.0 | 11.2 | |
Apple Inc. | 115,951.1 | 35,017.2 | 30.2 | |
Dell Technologies Inc. | 98,600.0 | 5,220.0 | 5.3 |
Access statistics and analysis on all 10 companies with purchase. View purchase options.
Computer & Communication Equipment Repair in Europe
Products & Services Segmentation
Industry revenue broken down by key product and services lines.
Access all segmentation data and analysis with purchase. View purchase options.
Top Questions Answered in this Report
Unlock comprehensive answers and precise data upon purchase. View purchase options.
What is the market size of the Computer & Communication Equipment Repair industry in Europe in 2024?
The market size of the Computer & Communication Equipment Repair industry in Europe is €21.5bn in 2024.
How many businesses are there in the Computer & Communication Equipment Repair in Europe industry in 2024?
There are 97,382 businesses in the Computer & Communication Equipment Repair industry in Europe, which has grown at a CAGR of 3.9 % between 2019 and 2024.
Has the Computer & Communication Equipment Repair industry in Europe grown or declined over the past 5 years?
The market size of the Computer & Communication Equipment Repair industry in Europe has been declining at a CAGR of 6.1 % between 2019 and 2024.
What is the forecast growth of the Computer & Communication Equipment Repair industry in Europe over the next 5 years?
Over the next five years, the Computer & Communication Equipment Repair industry in Europe is expected to grow.
What does the Computer & Communication Equipment Repair in Europe include?
Desktop and laptop computer repair and Storage device repair are part of the Computer & Communication Equipment Repair industry.
Which countries have the most businesses in the Computer & Communication Equipment Repair industry in Europe?
The European country with the most businesses in the Computer & Communication Equipment Repair industry is Russia.
How competitive is the Computer & Communication Equipment Repair industry in Europe?
The level of competition is moderate and increasing in the Computer & Communication Equipment Repair industry in Europe.
Related Industries
This industry is covered in 37 countries
- Computer & Communication Equipment Repair in Luxembourg
- Computer & Communication Equipment Repair in Russia
- Computer & Communication Equipment Repair in Slovakia
- Computer & Communication Equipment Repair in Turkey
- Computer & Communication Equipment Repair in Cyprus
- Computer & Communication Equipment Repair in Estonia
- Computer & Communication Equipment Repair in Iceland
- Computer & Communication Equipment Repair in Europe
- Computer & Communication Equipment Repair in Greece
- Computer & Communication Equipment Repair in Romania
- Computer & Communication Equipment Repair in Norway
- Computer & Communication Equipment Repair in Switzerland
- Computer & Communication Equipment Repair in Poland
- Computer & Communication Equipment Repair in Ireland
- Computer & Communication Equipment Repair in Finland
- Computer & Communication Equipment Repair in Bulgaria
- Computer & Communication Equipment Repair in Austria
- Computer & Communication Equipment Repair in France
- Computer & Communication Equipment Repair in Lithuania
- Computer & Communication Equipment Repair in the Netherlands
- Computer & Communication Equipment Repair in Hungary
- Computer & Communication Equipment Repair in Denmark
- Computer & Communication Equipment Repair in Malta
- Computer & Communication Equipment Repair in Croatia
- Computer & Communication Equipment Repair in Slovenia
- Computer & Communication Equipment Repair in Spain
- Computer & Communication Equipment Repair in Portugal
- Computer & Communication Equipment Repair in Serbia
- Computer & Communication Equipment Repair in Belgium
- Computer & Communication Equipment Repair in Italy
- Computer & Communication Equipment Repair in Czechia
- Computer & Communication Equipment Repair in Sweden
- Computer & Communication Equipment Repair in Latvia
- Computer & Communication Equipment Repair in Bosnia & Herzegovina
Table of Contents
About this industry
Industry definition
Companies in the industry repair and maintain computers, computer equipment and communication devices. They repair computers, computer peripherals, tablets, gaming consoles, public machines (e.g. ATMs and cash registers), cordless and mobile phones, carrier equipment modems, two-way radios, commercial TVs, video cameras and fax machines.
Related Terms
WARRANTYPRECISION EQUIPMENTPERIPHERALAUGMENTED REALITYVIRTUAL REALITYWhat's included in this industry?
Desktop and laptop computer repairStorage device repairPortable electronic device repairSpecialised computer repairPrinter, scanner and server repairCommunication equipment repairCompanies
Samsung Electronics Co LtdApple Inc.Dell Technologies Inc.Industry Code
951 - Repair of computers and communication equipment in Europe
View up to 10 companies with purchase. View purchase options.
Performance
Key Takeaways
Tech equipment prices have trended down in Europe, stealing demand from repairs
View more insights with purchase. View purchase options.
Revenue Highlights
Trends
- Revenue
- 2024 Revenue Growth
- Revenue Volatility
Employment Highlights
Trends
- Employees
- Employees per Business
- Revenue per Employee
Business Highlights
Trends
- Businesses
- Employees per Business
- Revenue per Business
Profit Highlights
Trends
- Total Profit
- Profit Margin
- Profit per Business
Current Performance
Charts
- Revenue in the Computer & Communication Equipment Repair in Europe industry (2011 -2029)
- Employees in the Computer & Communication Equipment Repair in Europe industry (2011 -2029)
- Business in the Computer & Communication Equipment Repair in Europe industry (2011 -2029)
- Profit in the Computer & Communication Equipment Repair in Europe industry (2011 -2029)
Analysis
What's driving current industry performance in the Computer & Communication Equipment Repair in Europe industry?
Outlook
Analysis
What's driving the Computer & Communication Equipment Repair in Europe industry outlook?
Volatility
Analysis
What influences volatility in the Computer & Communication Equipment Repair in Europe industry?
Charts
- Industry Volatility vs. Revenue Growth Matrix
Life Cycle
Analysis
What determines the industry life cycle stage in the Computer & Communication Equipment Repair in Europe industry?
Charts
- Industry Life Cycle Matrix
Products and Markets
Highlights
Trends
- Largest Market
- Product Innovation
Key Takeaways
Technological developments threaten specialised equipment repair. The move towards contactless payments reduces the use of ATMs and cash machines, diminishing the need for specialised machine repair and creating a barrier to growth.
Products and Services
Charts
- Products and Services Segmentation
Analysis
How are the Computer & Communication Equipment Repair in Europe industry's products and services performing?
Analysis
What are innovations in the Computer & Communication Equipment Repair in Europe industry's products and services?
Major Markets
Charts
- Major Market Segmentation
Analysis
What influences demand in the Computer & Communication Equipment Repair in Europe industry?
International Trade
Highlights
- Largest Importer
- Smallest Importer
- Total Imports into Europe
- Largest Exporter
- Smallest Exporter
- Total Exports into Europe
Heat maps
- Industry Concentration of Imports by Country
- Industry Concentration of Exports by Country
Data Tables
Value and annual change (%) included
- Number of Imports and Exports by European Country (2024)
Geographic Breakdown
Business Locations
Heat maps
- Share of Total Industry Revenue by Region (2024)
- Share of Total Industry Enterprises by Region (2024)
- Share of Total Industry Employment by Region (2024)
- Share of Total Industry Wages by Region (2024)
Industry Geographic Breakdown
Data Tables
Values and annual change provided for 37 European countries:
- Revenue (2024)
- IVA (2024)
- Enterprises (2024)
- Employment (2024)
- Exports (2024)
- Imports (2024)
Competitive Forces
Highlights
Trends
- Concentration
- Competition
- Barriers to Entry
- Substitutes
- Buyer Power
- Supplier Power
Key Takeaways
Specialised repair companies leverage expertise to gain an advantage. Repair companies specialising in specific areas or skills can charge more for their expertise, giving them a competitive advantage.
Supply Chain
Charts
Buyer and supply industries
Companies
Market Share
Charts
- Industry Market Share by Company (2019-2024)
Companies
Data Tables
Top 10 companies by market share:
- Market share (2024)
- Revenue (2024)
- Profit (2024)
- Profit Margin (2024)
Data Tables
- Countries of operation for Samsung Electronics Co Ltd
- Countries of operation for Apple Inc.
- Countries of operation for Dell Technologies Inc.
- Countries of operation for Hewlett Packard Enterprise Company
- Countries of operation for Lenovo Group Ltd
- Countries of operation for Acer Inc
- Countries of operation for Toshiba Corporation
- Countries of operation for Fujitsu Ltd
- Countries of operation for Hitachi Ltd
- Countries of operation for LG Electronics Inc
External Environment
Highlights
Trends
- Regulation & Policy
- Assistance
Key Takeaways
The EU is supporting the industry via regulations. In March 2023, the European Commission established the Right to Repair regulations, requiring manufacturers of longer-lasting appliances to produce spare parts.
External Drivers
Analysis
What demographic and macroeconomic factors impact the Computer & Communication Equipment Repair in Europe industry?
Financial Benchmarks
Highlights
Trends
- Profit Margin
- Average Wage
- Largest Cost
Key Takeaways
The bigger repair companies prop up profitability. Their economies of scale, huge purchasing power, loyal customer base and superior access to equipment and technical know-how keep returns strong.
Cost Structure
Charts
- Share of Economy vs. Investment Matrix
-
Industry Cost Structure Benchmarks:
- Marketing
- Depreciation
- Profit
- Purchases
- Wages
- Rent
- Utilities
- Other
Analysis
What trends impact cost in the Computer & Communication Equipment Repair in Europe industry?
Key Ratios
Data tables
- IVA/Revenue (2014-2029)
- Imports/Demand (2014-2029)
- Exports/Revenue (2014-2029)
- Revenue per Employee (2014-2029)
- Wages/Revenue (2014-2029)
- Employees per Establishment (2014-2029)
- Average Wage (2014-2029)
Country Benchmarks
European Leaders & Laggards
Data Tables
Top and boottom five countries listed for each:
- Revenue Growth (2024)
- Business Growth (2024)
- Job Growth (2024)
European Country Performance
Data Tables
Rankings available for 37 countries. Statistics ranked include:
- IVA/Revenue (2024)
- Imports/Demand (2024)
- Exports/Revenue (2024)
- Revenue per Employee (2024)
- Wages/Revenue (2024)
- Employees per Establishment (2024)
- Average Wage (2024)
Structural Comparison
Data Tables
Trends in 37 countries benchmarked against trends in Europe
- Concentration
- Competition
- Barriers to Entry
- Buyer Power
- Supplier Power
- Volatility
- Capital Intensity
- Innovation
- Life Cycle
Key Statistics
Industry Data
Data Tables
Including values and annual change:
- Revenue (2014-2029)
- IVA (2014-2029)
- Establishments (2014-2029)
- Enterprises (2014-2029)
- Employment (2014-2029)
- Exports (2014-2029)
- Imports (2014-2029)
- Wages (2014-2029)
Methodology
Where does IBISWorld source its data?
IBISWorld is a world-leading provider of business information, with reports on 5,000+ industries in Australia, New Zealand, North America, Europe and China. Our expert industry analysts start with official, verified and publicly available sources of data to build an accurate picture of each industry.
Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and IBISWorld's proprietary database of statistics and analysis to provide balanced, independent and accurate insights.
IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools.
To learn more about specific data sources used by IBISWorld's analysts globally, including how industry data forecasts are produced, visit our Help Center.
