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IT Services in China - Market Research Report (2014-2029)

IBISWorld IBISWorld Beijing, China Last Updated: May 2024 6110

Revenue

$282.3bn

2024

$282.3bn

Past 5-Year Growth

Profit

$XX.Xbn

Employees

3m

Businesses

114k

Wages

$XX.Xbn

IT Services in China industry analysis

The IT Services industry in China has performed well over the past five years, due to the application of new technologies, like cloud computing, big data, AI and the Internet of Things. The growth in IT investment and of China's information sector has boosted industry demand. Industry revenue is expected to grow at an annualized 5.2% over the five years through 2024, to total $282.3 billion. This trend includes anticipated growth of 3.7% in the current year.
Industry revenue decreased slightly by 0.2% in 2022, mainly because the aggravated COVID-19 epidemic in the year has led to delays in project delivery. Reduced budget from government customers also resulted in weaker industry demand, due to the large expenditures on the protection and control measures.
Although the IT services industry in China is still relatively new, it has been expanding quickly. The Chinses Government attaches great importance on the development of information sector, which stimulated the demand for IT services. Strong government supports on digital economy and the construction of digital China have created a favorable condition for the development of the industry and will increase the demand for IT services.
The industry's outsourcing and offshoring service segment experienced the stable growth over the past five years, boosted by government support. Industry exports will increase at an average rate of 5.2% in the five years to 2024. Exports as a share of industry revenue is expected to total 6.4% in 2024.
Industry revenue is forecast to grow at an annualized 4.5% over the five years through 2029, to total $351.1 billion. The recovery of Chinese economy, the improvement of IT equipment and software technologies and the accelerated digital transformation in both government and private sectors are anticipated to remain the most important drivers for the industry's development. New technologies, like cloud computing, big data, AI and the Internet of Things, will also continue to motivate industry development.
The industry is highly fragmented and has a low concentration level. The top four participants will jointly account for 3.4% of industry revenue in 2024. Industry concentration level is forecast to increase over the next five years, as large IT services firms acquire smaller local providers to gain market share in the growing small- and medium-sized business market segment.

Trends and Insights

  • Strong government supports drive industry demand. The Chinese Government encourages the information and digital transformation in government and private sectors, which increases the demand for IT services.
  • System integration and IoT technology services represent the largest segment. This segment has been driven by the accelerating information and digital transformation processes in both government and private sectors.
  • The industry has a medium regional concentration level. Beijing, Guangdong province, Shanghai and Zhejiang province will represent 58.9% of industry revenue in 2024.
  • The industry is highly fragmented. There are large numbers of enterprises in the industry. The top four industry operators will represent 3.4% of industry revenue in 2024.

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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 5.2 % over the past five years, to reach an estimated $282.3bn in 2024.

Trends and Insights

Leading information infrastructure in China provides a good foundation for industry development

  • China has been committed to accelerate the construction and application of information infrastructure and has established a leading information infrastructure in the world.
  • Additional trends and insights available with purchase
IT Services in China
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

The recovery of China's economy will support industry growth

  • The repeated COVID-19 epidemic has resulted in slower growth of China's economy, which was 2.2% in 2020 and 3.0% in 2022.

Biggest companies in the IT Services in China

Company
Market Share (%)
2024
Revenue ($m)
2024
iSoftStone Information Technology (Group) Co., Ltd.
3,321.5
Digital China Holdings Limited
2,913.5
DHC Software Co., Ltd.
1,822.5

To view the market share and analysis for all 9 top companies in this industry, view purchase options.

Products & Services Segmentation

IT Services in China
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including System integration and IoT technology services, IT consulting services and Maintenance and support services. System integration and IoT technology services is the largest segment of the IT Services in China.

Trends and Insights

System integration and IoT technology services represent the largest segment

  • System integration and IoT technology services refer to the analysis and design of information system requirements based on the business needs of the customers, and the integration of various separate equipment, functions and information into an interrelated, unified and coordinated system through a structured integrated cabling system, computer network technology and software technology, and various normal and IoT technical support services to maintain the operation of systems.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

The IT Services industry comprises establishments that provide information technology (IT) services to enterprises in all industries. IT services include maintenance and support services, professional services (e.g. consulting, systems integration, outsourcing, education and training) and network services.

What's included in this industry?

System integration and IoT technology servicesMaintenance and support servicesInformation processing and storage supporting servicesIT consulting servicesIT outsourcing and other services

Companies

iSoftStone Information Technology (Group) Co., Ltd.Digital China Holdings LimitedDHC Software Co., Ltd.

Purchase this report to view all 9 major companies in this industry.

Related Terms

CLOUD COMPUTINGDIGITAL TRANSFORMATIONOUTSOURCINGIOT

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Strong government supports drive industry demand. The Chinese Government encourages the information and digital transformation in government and private sectors, which increa...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

System integration and IoT technology services represent the largest segment. This segment has been driven by the accelerating information and digital transformation processe...

In this chapter

  • Products & Services
  • Major Markets
  • International Trade

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level
  • Total imports, level and trend
  • Total exports, level and trend
  • Trade Balance

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024
  • International trade, including imports by country and exports by country

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services
  • Recent trends in import and export volumes, country of origin or destination, and expected future trends

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

The industry has a medium regional concentration level. Beijing, Guangdong province, Shanghai and Zhejiang province will represent 58.9% of industry revenue in 2024.

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each region in 2024
  • Number and share of revenue each region accounts for in 2024
  • Number and share of wages each region accounts for in 2024
  • Number and share of employees in each region in 2024

Detailed analysis

  • Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

The industry is highly fragmented. There are large numbers of enterprises in the industry. The top four industry operators will represent 3.4% of industry revenue in 2024.

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

The industry is highly fragmented. There are 114,068 companies in the industry. The top four participants have a joint market share of 3.4%.

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of iSoftStone Information Technology (Group) Co., Ltd.'s performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Digital China Holdings Limited's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of DHC Software Co., Ltd.'s performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of revenue, market share and profit margin trend for 6 additional companies

Detailed analysis

  • Description and key data for iSoftStone Information Technology (Group) Co., Ltd., and factors influencing its performance in the industry
  • Description and key data for Digital China Holdings Limited, and factors influencing its performance in the industry
  • Description and key data for DHC Software Co., Ltd., and factors influencing its performance in the industry
  • Description, key data and performance trends for 6 additional companies

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

The industry has strong supports from the Government. The State Council and the Ministry of Industry and Information Technology have released a series of policies to encourag...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

The industry has high wages costs. IT services rely on large numbers of employees to conduct services. High wages level and large employment have resulted wages become the la...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the IT Services industry in China in 2024?

The market size of the IT Services industry in China is $282.3bn in 2024.

How many businesses are there in the IT Services in China industry in 2024?

There are 114k businesses in the IT Services industry in China, which has grown at a CAGR of 2.9 % between 2019 and 2024.

Has the IT Services industry in China grown or declined over the past 5 years?

The market size of the IT Services industry in China has been growing at a CAGR of 5.2 % between 2019 and 2024.

What is the forecast growth of the IT Services industry in China over the next 5 years?

Over the next five years, the IT Services industry in China is expected to grow.

What are the biggest companies in the IT Services market in China?

The biggest companies operating in the IT Services market in China are iSoftStone Information Technology (Group) Co., Ltd., Digital China Holdings Limited and DHC Software Co., Ltd.

What does the IT Services in China include?

System integration and IoT technology services and Maintenance and support services are part of the IT Services industry.

Which companies have the highest market share in the IT Services in China?

The company holding the most market share in China is iSoftStone Information Technology (Group) Co., Ltd..

How competitive is the IT Services industry in China?

The level of competition is high and increasing in the IT Services industry in China.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • There are no industries to display.

Complementors

  • Mobile Phone Manufacturing in China
  • Computer Manufacturing in China
  • Computer Network Equipment Manufacturing in China
  • Computer Peripheral Manufacturing in China
  • Internet Services in China
  • Software Development in China

International industries

  • There are no industries to display.

View all industries in China

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in China include:

  • National Bureau of Statistics China
  • General Administration of Customs
  • People’s Bank of China

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.