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Dry Cleaners in Canada - Market Research Report (2013-2028)

Marley Brocker Marley Brocker New York, United States Last Updated: August 2023 NAICS 81232CA

Revenue

$1.0bn

2023

$1.0bn

Past 5-Year Growth

Profit

$XX.Xm

Employees

8,827

Businesses

2,646

Wages

$XXX.Xm

Dry Cleaners in Canada industry analysis

Dry cleaners haven't seen the benefit of rising incomes and population growth supporting the broader Canadian economy in recent years. The popularity of dry cleaning has been dwindling for years – a sign of consumers' acceptance of more casual environments – but has left local dry cleaners scrambling for a piece of a shrinking pie. The COVID-19 pandemic exacerbated dry cleaners' struggles as business stopped from retail and commercial clients. While return-to-office efforts and an uptick in special events, like weddings, brought consumers back to dry cleaners in late-2021 through 2022, labour shortages and higher operating costs make it difficult for dry cleaners to recover. Recession risks and inflation pressures in 2023 introduce a new threat, as financial concerns will cause some consumers to rethink nonessential spending. Industry-wide revenue has been falling at a CAGR of 4.4% over the past five years – totaling an estimated $1.0 billion in 2023 – when revenue will decline an expected 1.3%.Dry cleaners continue to feel the pandemic's blow to business more than three years past its start. Changes to what people wear and where they work have proven to have staying power, bringing fewer people into dry cleaners than ever. Remote work environments and the popularity of casual in-office work are hurting local dry cleaners' bottom line, especially those previously relying on business from busy commuters. Inflation is making matters worse, as dry cleaners pay higher costs for supplies cost but can't offset them with higher volumes.How the work landscape shapes will influence dry cleaners' performance moving forward. Flexible hybrid and remote work environments will remain despite more employees returning to in-office work, bringing fewer people to dry cleaners regularly. While dry cleaning won't phase out as a service, its role in most consumers' everyday lives will be smaller than ever. Waning customer volumes will make it difficult for some to see profit recover fully, forcing more dry cleaners to close shop. In all, gift shops and card stores' revenue is expected to expand at a CAGR of 1.1% to $1.1 billion over the next five years.

Trends and Insights

  • COVID-19’s swift change to consumers’ everyday lives doubled down on dry cleaners' struggles. Dry cleaners can’t recover from the pandemic’s blow as long-lasting changes to what people wear and where they work bring fewer people in.
  • Retail dry cleaning remains dry cleaners’ top business, but permanent changes to how consumers dress and work post-COVID bring in fewer customers.
  • Dry cleaners follow population trends. Populated provinces command more dry cleaners to meet the area's needs, while the opposite is true for rural locations.
  • Consumers pick a dry cleaner based on what’s available to them. Dry cleaners benefit from densely populated areas with access to large customer pools.

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
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Industry Statistics and Trends

Market size and recent performance (2013-2028)

Industry revenue has declined at a CAGR of 4.4 % over the past five years, to reach an estimated $1.0bn in 2023.

Trends and Insights

COVID-19 worsens dry cleaners' years-long struggle

  • In recent years, rising incomes and population growth in Canada haven't translated into higher spending on dry cleaning.
  • Additional trends and insights available with purchase
Dry Cleaners in Canada
Revenue (2013-2028)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

Employment trends will determine how dry cleaners recover

  • How current trends influence where employees work and what consumers wear will determine the industry's performance moving forward.

Biggest companies in the Dry Cleaners in Canada

Company
Market Share (%)
2023
Revenue ($m)
2023
Profit ($m)
2023
Profit Margin (%)
2023
Martinizing Dry Cleaning
5.4
N/A
N/A
Certified Restoration Drycleaning Network LLC
2.1
N/A
N/A
Perth’s Drycleaners
1.1
N/A
N/A

To view the market share and analysis for all 3 top companies in this industry, view purchase options.

Products & Services Segmentation

Dry Cleaners in Canada
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Retail dry cleaning and laundry services, Commercial full-service laundry and Commercial dry cleaning services . Retail dry cleaning and laundry services is the largest segment of the Dry Cleaners in Canada.

Trends and Insights

COVID-19 is tough on dry cleaners' retail business

  • Retail dry cleaning includes dry cleaning services directly for individual customers.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

The Dry Cleaners industry in Canada provides dry cleaning and laundering services. Companies may also provide drop-off and pick-up sites for laundries and dry cleaners. In addition, establishments may also offer specialty cleaning services for garments and textiles, including fur, leather, suede, wedding gowns, draperies and pillows. This industry does not include establishments that offer coin-operated laundering and dry cleaning or those offering linen and uniform rentals.

What's included in this industry?

Dry cleaning textilesLaundering textilesRestoring textilesLeather goods repair

Companies

Martinizing Dry CleaningCertified Restoration Drycleaning Network LLCPerth’s Drycleaners

Purchase this report to view all 3 major companies in this industry.

Related Terms

PERCHLOROETHYLENE (PEC)WET CLEANINGDRY CLEANING

Industry Code

NAICS 2007

NAICS 812320 - Dry Cleaners in Canada

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

COVID-19’s swift change to consumers’ everyday lives doubled down on dry cleaners' struggles. Dry cleaners can’t recover from the pandemic’s blow as long-lasting changes to w...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2013-2022) and forecast (2023-2028)
  • Employees, including historical (2013-2022) and forecast (2023-2028)
  • Businesses, including historical (2013-2022) and forecast (2023-2028)
  • Profit, including historical (2013-2023)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Retail dry cleaning remains dry cleaners’ top business, but permanent changes to how consumers dress and work post-COVID bring in fewer customers.

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2023
  • Product innovation level

Charts

  • Products & services segmentation in 2023
  • Major market segmentation in 2023

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Dry cleaners follow population trends. Populated provinces command more dry cleaners to meet the area's needs, while the opposite is true for rural locations.

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each province
  • Share of population compared to establishments in each region in 2023

Tables

  • Number and share of establishments in each province in 2023
  • Number and share of revenue each province accounts for in 2023
  • Number and share of wages each province accounts for in 2023
  • Number and share of employees in each province in 2023

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Consumers pick a dry cleaner based on what’s available to them. Dry cleaners benefit from densely populated areas with access to large customer pools.

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2018-2023
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

The nature of dry cleaning keeps any one company from controlling the market. Dry cleaners service an established area and develop strong reputations with local customers.

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2019 through 2023
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2023
  • Overview of Martinizing Dry Cleaning's performance by revenue, market share and profit margin from 2017 through 2023
  • Overview of Certified Restoration Drycleaning Network LLC's performance by revenue, market share and profit margin from 2017 through 2023
  • Overview of Perth’s Drycleaners's performance by revenue, market share and profit margin from 2017 through 2023

Detailed analysis

  • Description and key data for Martinizing Dry Cleaning, and factors influencing its performance in the industry
  • Description and key data for Certified Restoration Drycleaning Network LLC, and factors influencing its performance in the industry
  • Description and key data for Perth’s Drycleaners, and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

The federal government oversees the proper use, storage and disposal of cleaning chemicals used by dry cleaners. Since these chemicals pose risks to humans and the environmen...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2013-2028) 
  • Assistance historical data and forecast (2013-2028) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Dry cleaners cut staff to meet lower volumes. While dry cleaners are paying employees a higher salary post-COVID, staff cuts mitigate its effect on their profitability.

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2023
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2023
  • Investment vs. share of economy

Data tables

  • Liquidity Ratios (2016-2021)
  • Coverage Ratios (2016-2021)
  • Leverage Ratios  (2016-2021)
  • Operating Ratios (2016-2021)
  • Assets (2016-2021)
  • Liabilities (2016-2021)
  • Cash Flow & Debt Service Ratios (2013-2028)
  • Revenue per Employee (2013-2028)
  • Revenue per Enterprise (2013-2028)
  • Employees per Establishment (2013-2028)
  • Employees per Enterprise (2013-2028)
  • Average Wage (2013-2028)
  • Wages/Revenue (2013-2028)
  • Establishments per Enterprise (2013-2028)
  • IVA/Revenue (2013-2028)
  • Imports/Demand (2013-2028)
  • Exports/Revenue (2013-2028)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2013-2028)
  • IVA (2013-2028)
  • Establishments (2013-2028)
  • Enterprises (2013-2028)
  • Employment (2013-2028)
  • Exports (2013-2028)
  • Imports (2013-2028)
  • Wages (2013-2028)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Dry Cleaners industry in Canada in 2024?

The market size of the Dry Cleaners industry in Canada is $1.0bn in 2024.

How many businesses are there in the Dry Cleaners in Canada industry in 2023?

There are 2,646 businesses in the Dry Cleaners industry in Canada, which has declined at a CAGR of 1.8 % between 2018 and 2023.

Has the Dry Cleaners industry in Canada grown or declined over the past 5 years?

The market size of the Dry Cleaners industry in Canada has been declining at a CAGR of 4.4 % between 2018 and 2023.

What is the forecast growth of the Dry Cleaners industry in Canada over the next 5 years?

Over the next five years, the Dry Cleaners industry in Canada is expected to grow.

What are the biggest companies in the Dry Cleaners market in Canada?

The biggest companies operating in the Dry Cleaners market in Canada are Martinizing Dry Cleaning, Certified Restoration Drycleaning Network LLC and Perth’s Drycleaners

What does the Dry Cleaners in Canada include?

Dry cleaning textiles and Laundering textiles are part of the Dry Cleaners industry.

Which companies have the highest market share in the Dry Cleaners in Canada?

The company holding the most market share in Canada is Martinizing Dry Cleaning.

How competitive is the Dry Cleaners industry in Canada?

The level of competition is high and increasing in the Dry Cleaners industry in Canada.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • Consumer Electronics Stores in Canada
  • Industrial Laundry & Linen Supply in Canada

Complementors

  • Hotels & Motels in Canada
  • Machinery Maintenance & Heavy Equipment Repair Services in Canada

International industries

  • Dry Cleaners in the US
  • Laundry and Dry-Cleaning Services in Australia
  • Dry-Cleaning & Other Cleaning Services in the UK

View all industries in Canada

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in Canada include:

  • Statistics Canada
  • Industry Canada
  • Canadian Business Patterns

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.