Serviced Office Leasing in the US - Market Research Report (2014-2029)
New York, United States
Last Updated: August 2024
NAICS OD4883Revenue
$3.6bn
Past 5-Year Growth
Profit
$XX.Xbn
Employees
14,821
Businesses
6,376
Wages
$X.Xbn
Serviced Office Leasing in the US industry analysis
Serviced office leasing servicers provide businesses with workspace renting and leasing options, including fully furnished offices, virtual offices and conference and meeting rooms. Its end users range from start-ups to Fortune 500 companies, particularly those within the digital services sectors. Prior to 2020, operators such as WeWork benefited from the rising cultural popularity of coworking. However, COVID-19 adversely affected servicers' performance in 2020 as social distancing concerns and mass unemployment forced establishment closures. Nonetheless, due to strong performance early in the period, revenue has been growing at a CAGR of 4.2% over the past five years, and is expected to reach $3.6 billion through the end of 2023. This includes an expected spike of 3.9% in 2023 alone.Prior to 2020, flexible work environments embraced wider cultural acceptance. While start-ups were the first to experiment with the flexibility of leased office space and coworking, Fortune 500 companies started exploring serviced offices' operational flexibility and cost-effectiveness. While the greater prevalence of remote work arrangements bolstered serviced office leasing demand prior to 2020, the pandemic wrecked operations as companies and freelancers already in offices moved to their own homes. This unfavorable trend diminished and reversed altogether by July 2021 as social distancing measures were eased and core markets rebounded. Nonetheless, this large-scale volatility in the economy and office dependence caused profit to shrink through the end of 2023.Through the end of 2028, revenue is projected to grow at a CAGR of 2.6% to an estimated $4.1 billion. Operators are expected to benefit from growth in telecommuting and nomadic work styles. An added emphasis among large corporate clients selecting coworking spaces is poised to provide a substantial avenue for further growth. However, due to rising demand, more operators are expected to enter the marketplace, placing downward pressure on rental rates. These trends will cause profit growth to be constrained by heightened competition within the industry. Nonetheless, revenue is expected to recover and regain a steady pace of growth as the economy embraces digitization.
Trends and Insights
- Acceleration of online services heightened demand for serviced office lessors. As more companies continue to adopt flexible work requirements, it lowered the need for traditional office space.
- Continued adoption of remote work heightens appeal of combined membership plans. Many clients looking to maximize cost efficiency will look to purchase a combined membership plan when renting a serviced office space.
- Densely populated areas provide a lucrative customer base for establishments. Regions that house significant metropolitan centers will have a higher appeal for establishments looking to secure a diverse array of customers.
- Offering affordable, budget-friendly pricing enhances internal competition. As smaller lessors continue to enter the market, they will look to provide the most affordable pricing for their leases, which influences downstream prices.
Industry Overview
Market size and recent performance (2014-2029)
Industry revenue has grown at a CAGR of 3.2 % over the past five years, to reach an estimated $3.6bn in 2024.
Trends and Insights
Volatile economic conditions dampen demand for office leases
- Serviced office lessors primarily procure customers with fully furnished office space on flexible rental or lease terms that vary from less than 30 days to over a year.
- Additional trends and insights available with purchase
Industry outlook (2024-2029)
Market size is projected to grow over the next five years.
Trends and Insights
Rapid economic recovery following the COVID-19 pandemic is poised to accelerate demand for commercial office space
- As economic conditions improve following the COVID-19 pandemic, businesses and corporations will have an incentive to acquire serviced offices as part of an effort to lure their employees back to the office.
Biggest companies in the Serviced Office Leasing in the US
| Company | Market Share (%)
2024 | Revenue ($m)
2024 | Profit ($m)
2024 | Profit Margin (%)
2024 |
|---|---|---|---|---|
Iwg Plc | 865.9 | -18.4 | -2.1 | |
Wework Inc. | 777.8 | -773.0 | -99.4 |
To view the market share and analysis for all 2 top companies in this industry, view purchase options.
Products & Services Segmentation
Serviced Office Leasing in the US
Products & Services
Industry revenue is measured across several distinct product and services lines, including Private office rental, Desk rental and Combined membership plan. Private office rental is the largest segment of the Serviced Office Leasing in the US.
Trends and Insights
Consistent demand for a collaborative work environment strengthens demand for private office rental
- This product segment generates revenue from the rental of private office spaces to clients.
- More insights available in the full report
Widen you competitive advantage with related industries
Competitors
- There are no industries to display.
Complementors
- Commercial Leasing in the US
- Human Resources & Benefits Administration in the US
- Document Preparation Services in the US
- Business Service Centers in the US
International industries
- Global Commercial Real Estate
- Real Estate Services in Australia
- Real Estate Services in New Zealand
- Estate Agents in the UK
- Serviced Offices in the UK
Table of Contents
About this industry
Industry definition
Serviced office lessors rent or lease fully furnished office space to businesses on a part-time or as-needed basis to a myriad of businesses, ranging from start-ups to Fortune 500 companies. Lessors also provides virtual office and conference room leasing options. Companies that provide conventional commercial leasing options are excluded from this industry.
What's included in this industry?
Private office rental Desk rental Combined membership planConference room servicesVirtual office servicesFood, beverage and ticket sales to networking eventsCompanies
Iwg PlcWework Inc.Purchase this report to view all 2 major companies in this industry.
Related Terms
VIRTUAL OFFICEELECTRIC DESKSERVICED OFFICESIndustry Code
NAICS 53112 - Serviced Office Leasing in the US
Performance
Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.
Analyst insights
Acceleration of online services heightened demand for serviced office lessors. As more companies continue to adopt flexible work requirements, it lowered the need for traditi...
In this chapter (4)
- Current Performance
- Outlook
- Volatility
- Life Cycle
Key metrics
- Annual Revenue, Recent Growth, Forecast, Revenue Volatility
- Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
- Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
- Total Profit, Profit Margin, Profit per Business
Charts
- Revenue, including historical (2014-2023) and forecast (2024-2029)
- Employees, including historical (2014-2023) and forecast (2024-2029)
- Businesses, including historical (2014-2023) and forecast (2024-2029)
- Profit, including historical (2014-2024)
- Industry Volatility vs. Revenue Growth
- Industry Life Cycle
Detailed analysis
- Trends in supply, demand and current events that are driving current industry performance
- Expected trends, economic factors and ongoing events that drive the industry's outlook
- Key success factors for businesses to overcome volatility
- How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.
Products and Markets
Learn about an industry's products and services, markets and trends in international trade.
Analyst insight
Continued adoption of remote work heightens appeal of combined membership plans. Many clients looking to maximize cost efficiency will look to purchase a combined membership ...
In this chapter
- Products & Services
- Major Markets
Key metrics
- Largest market segment and value in 2024
- Product innovation level
Charts
- Products & services segmentation in 2024
- Major market segmentation in 2024
Detailed analysis
- Trends impacting the recent performance of the industry's various segments
- Innovations in the industry's product or service offering, specialization or delivery method
- Key factors that successful businesses consider in their offerings
- Buying segments and key trends influencing demand for industry products and services
Geographic Breakdown
Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.
Analyst insights
Densely populated areas provide a lucrative customer base for establishments. Regions that house significant metropolitan centers will have a higher appeal for establishments...
In this chapter (1)
- Business Locations
Charts
- Share of revenue, establishment, wages and employment in each state
- Share of population compared to establishments in each region in 2024
Tables
- Number and share of establishments in each state in 2024
- Number and share of revenue each state accounts for in 2024
- Number and share of wages each state accounts for in 2024
- Number and share of employees in each state in 2024
Detailed analysis
- Geographic spread of the industry across North America, and trends associated with changes in the business landscape
- Key success factors for businesses to use location to their advantage
Competitive Forces
Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.
Analyst insights
Offering affordable, budget-friendly pricing enhances internal competition. As smaller lessors continue to enter the market, they will look to provide the most affordable pri...
In this chapter (4)
- Concentration
- Barriers to Entry
- Substitutes
- Buyer & Supplier Analysis
Key metrics
- Industry concentration level
- Industry competition level and trend
- Barriers to entry level and trend
- Substitutes level and trend
- Buyer power level and trend
- Supplier power level and trend
Charts
- Market share concentration among the top 4 suppliers from 2019-2024
- Supply chain including upstream supplying industries and downstream buying industries, flow chart
Detailed analysis
- Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
- Key success factors for businesses to manage the competitive environment of the industry.
- Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
- Key success factors for potential entrants to overcome barriers to entry.
- Competitive threats from potential substitutes for the industry’s own products and services.
- Key success factors for how successful businesses can compete with substitutes.
- Advantages that buyers have to keep favorable purchasing conditions.
- Advantages that suppliers have to maintain favorable selling conditions.
- Key success factors for how businesses can navigate buyer and supplier power.
Companies
Learn about the performance of the top companies in the industry.
Analyst insights
Two companies own more than a 5.0% share of the market. The prevalence of capital, coupled with favorable commercial locations, creates stronger control across the marketplac...
In this chapter
- Market Share Concentration
- Companies
- Company Spotlights
Charts
- Industry market share by company in 2020 through 2024
- Major companies in the industry, including market share, revenue, profit and profit margin in 2024
- Overview of Iwg Plc's performance by revenue, market share and profit margin from 2018 through 2024
- Overview of Wework Inc.'s performance by revenue, market share and profit margin from 2018 through 2024
Detailed analysis
- Description and key data for Iwg Plc, and factors influencing its performance in the industry
- Description and key data for Wework Inc., and factors influencing its performance in the industry
External Environment
Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.
Analyst insights
Consistent adoption of online-based services strengthens appeal of coworking spaces. As more companies shift their work habits toward an online-based business model, serviced...
In this chapter
- External Drivers
- Regulation & Policy
- Assistance
Key metrics
- Regulation & policy level and trend
- Assistance level and trend
Charts
- Regulation & Policy historical data and forecast (2014-2029)
- Assistance historical data and forecast (2014-2029)
Detailed analysis
- Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
- Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
- Key governmental and non-governmental groups or policies that may provide some relief for industry operators.
Financial Benchmarks
View average costs for industry operators and compare financial data against an industry's financial benchmarks over time.
Analyst insights
High economic volatility dampens profitability. As more companies exited the commercial office space during the COVID-19 pandemic, it harmed many core revenue streams for les...
In this chapter
- Cost Structure
- Financial Ratios
- Key Ratios
Key metrics
- Profit margin, and how it compares to the sector-wide margin
- Average wages, and how it compares to the sector-wide average wage
- Largest cost component as a percentage of revenue
- Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio
Charts
- Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
- Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
- Investment vs. share of economy
Data tables
- Industry Multiples (2017-2022)
- Industry Tax Structure (2017-2022)
- Income Statement (2017-2022)
- Balance Sheet (2017-2022)
- Liquidity Ratios (2017-2022)
- Coverage Ratios (2017-2022)
- Leverage Ratios (2017-2022)
- Operating Ratios (2017-2022)
- Cash Flow & Debt Service Ratios (2014-2029)
- Revenue per Employee (2014-2029)
- Revenue per Enterprise (2014-2029)
- Employees per Establishment (2014-2029)
- Employees per Enterprise (2014-2029)
- Average Wage (2014-2029)
- Wages/Revenue (2014-2029)
- Establishments per Enterprise (2014-2029)
- IVA/Revenue (2014-2029)
- Imports/Demand (2014-2029)
- Exports/Revenue (2014-2029)
Detailed analysis
- Trends in the cost component for industry operators and their impact on industry costs and profitability
Key Statistics
Industry Data
Data Tables
Including values and annual change:
- Revenue (2014-2029)
- IVA (2014-2029)
- Establishments (2014-2029)
- Enterprises (2014-2029)
- Employment (2014-2029)
- Exports (2014-2029)
- Imports (2014-2029)
- Wages (2014-2029)
Methodology
How are IBISWorld reports created?
IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.
Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.
IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.
What data sources do IBISWorld analysts use?
Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.
Key data sources in the US include:
- US Census Bureau
- US Bureau of Labor Statistics
- US International Trade Commission
Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.
These sources include:
- Industry and trade associations
- Industry federations or regulators
- Major industry players annual or quarterly filings
Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.
How does IBISWorld forecast its data?
IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.
IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.
Learn more about our methodology and data sourcing on the Help Center.
Frequently Asked Questions
Unlock comprehensive answers and precise data upon purchase. View purchase options.
What is the market size of the Serviced Office Leasing in the US industry in United States in 2024?
The market size of the Serviced Office Leasing in the US industry in United States is $3.6bn in 2024.
How many businesses are there in the Serviced Office Leasing in the US industry in 2024?
There are 6,376 businesses in the Serviced Office Leasing in the US industry in United States, which has grown at a CAGR of 9.6 % between 2019 and 2024.
Has the Serviced Office Leasing in the US industry in United States grown or declined over the past 5 years?
The market size of the Serviced Office Leasing in the US industry in United States has been growing at a CAGR of 3.2 % between 2019 and 2024.
What is the forecast growth of the Serviced Office Leasing in the US industry in United States over the next 5 years?
Over the next five years, the Serviced Office Leasing in the US industry in United States is expected to grow.
What are the biggest companies in the Serviced Office Leasing in the US market in United States?
The biggest companies operating in the Serviced Office Leasing market in United States are Iwg Plc and Wework Inc.
What does the Serviced Office Leasing in the US in United States include?
Private office rental and Desk rental are part of the Serviced Office Leasing in the US industry.
Which companies have the highest market share in the Serviced Office Leasing in the US in United States?
The company holding the most market share in United States is Iwg Plc.
How competitive is the Serviced Office Leasing in the US industry in United States?
The level of competition is high and increasing in the Serviced Office Leasing in the US industry in United States.
