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Laundromats in the US - Market Research Report (2014-2029)

Lucy Tang Lucy Tang New York, United States Last Updated: October 2024 NAICS 81231

Revenue

$6.7bn

2024

$6.7bn

Past 5-Year Growth

Profit

$X.Xbn

Employees

47,142

Businesses

17,139

Wages

$X.Xbn

Laundromats in the US industry analysis

The laundromat industry has seen varied dynamics, primarily influenced by evolving consumer behaviors and economic conditions. Urban areas with high population densities have been particularly advantageous for these businesses, where proximity to residents translates to a steady flow of customers. As the economy encounters fluctuations, economic challenges and housing instability propel a higher demand for laundromats. This trend is reflected in areas where many rentals don't offer personal laundry machines, compelling tenants to seek external laundry services. The industry has also benefited from embracing technology, with mobile apps enhancing customer experiences and providing operational efficiencies. Industry-wide revenue has risen at a CAGR of 0.9% over the past five years, including an estimated 0.6% decrease in 2024, and is expected to total $6.7 billion.

Trends and Insights

  • Mobile apps and smart technology enhance customer experience and operational efficiency. These innovations streamline operations and reduce utility expenses, making laundromats more competitive in a crowded market.
  • The industry's most revenue-generating segments are washer and dryer services, which operate through coin, card or attendant-operated facilities. Rising living costs push renters towards affordable laundry options in laundromats and landlord-provided facilities.
  • As the most populous region in the US, the Southeast region holds many laundromats. Still, establishments are less prominent in the region than in the Mid-Atlantic because a higher percentage of the population lives in suburban or rural areas.
  • Laundromats compete mainly based on price, quality of service, location and extra services offered. There is significant price-based competition in the industry.

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 0.9 % over the past five years, to reach an estimated $6.7bn in 2024.

Trends and Insights

Laundromats can take advantage of their location

  • The success of laundromats hinges mainly on their location. Since services and prices are typically similar across the board, being close to residents becomes a decisive factor. Urban areas densely populated with potential customers offer notable advantages.
  • Additional trends and insights available with purchase
Laundromats in the US
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to decline over the next five years.

Trends and Insights

The economic recovery will lead to tightened demand for laundromat services

  • Consumers are inclined to purchase home washing and drying machines as interest rates fall, reducing overall costs. This shift affects demand for laundromat services as people find home laundering more affordable.

Biggest companies in the Laundromats in the US

Company
Market Share (%)
2024
Revenue ($m)
2024
Profit ($m)
2024
Profit Margin (%)
2024
Csc Serviceworks, Inc.
1,339.1
257.0
19.2

To view the market share and analysis for all 1 top companies in this industry, view purchase options.

Products & Services Segmentation

Laundromats in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Washer services, Self-service dry cleaning and Commercial laundry services. Washer services is the largest segment of the Laundromats in the US.

Trends and Insights

Washer and dryer services comprise the largest industry segment

  • Washer and dryer services comprise establishments that offer public access to laundry appliances, including washing and drying machines. These facilities typically operate with coins, cards or the assistance of store attendants.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Companies in this industry primarily manage facilities with coin-operated or similar laundry and dry-cleaning equipment for customer use on the premises. Laundromats also supply and service coin-operated, smart card, or similar self-service laundry and dry-cleaning equipment for customers to use in other places of business, like apartments and dormitories.

What's included in this industry?

Automatic laundries, coin-operatedCoin-operated dry cleaners and laundriesCoin-operated laundry and dry-cleaning routes Dry-cleaning services, coin-operated or similar self-serviceLaundries, coin-operated or similar self-serviceLaundry services, coin-operated or similar self-serviceSelf-service dry cleaners and laundries

Companies

Csc Serviceworks, Inc.

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Related Terms

TOP-LOADROUTE OPERATORWASH-AND-FOLD SERVICES

Industry Code

NAICS 2017

NAICS 81231 - Laundromats in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Mobile apps and smart technology enhance customer experience and operational efficiency. These innovations streamline operations and reduce utility expenses, making laundroma...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

The industry's most revenue-generating segments are washer and dryer services, which operate through coin, card or attendant-operated facilities. Rising living costs push ren...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

As the most populous region in the US, the Southeast region holds many laundromats. Still, establishments are less prominent in the region than in the Mid-Atlantic because a ...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each state in 2024
  • Number and share of revenue each state accounts for in 2024
  • Number and share of wages each state accounts for in 2024
  • Number and share of employees in each state in 2024

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Laundromats compete mainly based on price, quality of service, location and extra services offered. There is significant price-based competition in the industry.

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

CSC Serviceworks is a private company with an estimated 3,000 employees. It has a significant market share of laundromats in North America, with most revenue from the US.

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Csc Serviceworks, Inc.'s performance by revenue, market share and profit margin from 2018 through 2024

Detailed analysis

  • Description and key data for Csc Serviceworks, Inc., and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Some regulations vary at the state and local levels. Laundromats must follow local business administration offices to determine which licenses are required.

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Wage expenses cut into profit. Businesses must offer competitive salaries to attract and retain staff, making operational efficiency crucial to maintaining profitability.

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2017-2022)
  • Industry Tax Structure (2017-2022)
  • Income Statement (2017-2022)
  • Balance Sheet (2017-2022)
  • Liquidity Ratios (2017-2022)
  • Coverage Ratios (2017-2022)
  • Leverage Ratios  (2017-2022)
  • Operating Ratios (2017-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

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What is the market size of the Laundromats in the US industry in United States in 2024?

The market size of the Laundromats in the US industry in United States is $6.7bn in 2024.

How many businesses are there in the Laundromats in the US industry in 2024?

There are 17,139 businesses in the Laundromats in the US industry in United States, which has declined at a CAGR of 2.2 % between 2019 and 2024.

Has the Laundromats in the US industry in United States grown or declined over the past 5 years?

The market size of the Laundromats in the US industry in United States has been growing at a CAGR of 0.9 % between 2019 and 2024.

What is the forecast growth of the Laundromats in the US industry in United States over the next 5 years?

Over the next five years, the Laundromats in the US industry in United States is expected to decline.

What are the biggest companies in the Laundromats in the US market in United States?

The biggest company operating in the Laundromats market in United States is Csc Serviceworks, Inc.

What does the Laundromats in the US in United States include?

Automatic laundries, coin-operated and Coin-operated dry cleaners and laundries are part of the Laundromats in the US industry.

Which companies have the highest market share in the Laundromats in the US in United States?

The company holding the most market share in United States is Csc Serviceworks, Inc..

How competitive is the Laundromats in the US industry in United States?

The level of competition is high and increasing in the Laundromats in the US industry in United States.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • Dry Cleaners in the US
  • Industrial Laundry & Linen Supply in the US

Complementors

  • Soap & Cleaning Compound Manufacturing in the US
  • Major Household Appliance Manufacturing in the US

International industries

  • Dry Cleaners in Canada
  • Laundry and Dry-Cleaning Services in Australia
  • Dry-Cleaning & Other Cleaning Services in the UK

View all industries in United States

Methodology

How are IBISWorld reports created?

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Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

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